24v motor installed on Rega Planar3 and platter won't spin

My Rega Planar 3 works perfect before I change motor with 24v upgrade kit.

After I change, pulley spins and subplatter spins but

when i put on my glass platter, the glass platter won't spin.

Motor and pulley are installed in center position.

Now sure why?

I didn't took off subplatter while i am installing, so it's not subplatter.

What is possible cause?

 

Could the top of the pulley be hitting the platter? It looks like the kit comes with different sets of spacers to set the motor height. Or are you saying that the extra weight of the platter keeps it from spinning? What if you manually rotate it, does it move freely?

 

Yes, you are absolutely correct. After I saw your comment, I checked pulley and it was touching platter. Everything become fine after I adjust motor height.

 

Thank you Very Much

 

If you spin the platter by hand while powering on the motor will it then spin on it's own?

 

Does installing the platter stop the pulley? If it does, the pulley isn't adhered to the motor spindle.

 

Thank you for reply.

As I told, now everything works perfect.

It was pulley touching glass platter, so platter didn't spin.

After I adjusted the pulley height by adjusting motor height, pulley doesn't touch platter.

Now, the platter spins well.