I had the same thing happen with my CRB Betty's Blends volume 3 vinyl. Someone posted that their copy from Amazon arrived with just a shipping sticker on the shrink wrap. Since my order hadn't shipped yet, I contacted Amazon over the online chat and asked if it could please be shipped in a box. I was told "absolutely" and it arrived damaged with no box, just a shipping sticker on the shrink. I filled out a form for a replacement and again chatted with someone on the "online chat" asking that it be shipped in a box. She had me on hold for over 10 minutes while contacting the shipping department to make sure my replacement was shipping in a box. The replacement arrives damaged with nothing but a shipping sticker on the shrink wrap. After that, they just offered a refund. Amazon is absolute garbage to me after that.