Amazon really messed up shipping some vinyl.

Discussion in 'Marketplace Discussions' started by Sick Sick Phil, Dec 27, 2017.

  1. Sick Sick Phil

    Sick Sick Phil Forum Resident Thread Starter

    I got my mail today and I had a copy of the Beatles past masters on Vinyl that I ordered for a gift. It was shipped with no outside packaging. Just a mailing sticker on the out side of the cover. I'm sending it back, I just don't know how they can mess up so bad.
     
    Defrance likes this.
  2. lucan_g

    lucan_g Forum Resident

    Had this happen two weeks ago. Sent them a nasty note but kept the vinyl. No point in sending something to a landfill if it plays. You should at least try the record...
     
  3. Slick Willie

    Slick Willie Decisively Indecisive

    Location:
    Sweet VA.
    Pics?
    Was it damaged?
     
    RyanTark likes this.
  4. lucan_g

    lucan_g Forum Resident

    Unless you are obsessive about packaging...shouldn’t you try it first? The cover on mine (Minstrel in Gallery) was dinged but the vinyl was fine. A repress was never going to be worth a ton on resale. I can’t listen to the cover anyway. ;)
     
  5. Markyp

    Markyp Active Member

    Location:
    Louth
    I’d inform Amazon, the feedback would be valuable to them, to help improve their processes...
     
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  6. Sick Sick Phil

    Sick Sick Phil Forum Resident Thread Starter

    The record is a gift and the jacket already has ring wear and scratches on the cover.
     
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  7. The Trinity

    The Trinity Forum Resident

    Location:
    Canada
    Due to poor shipping practices, they had to send me 3 copies of the new Black Sabbath live LP, “The End”, and even then the third copy still had minor damage. They’ve become too big for their britches, with troglodytes working in their vinyl shipping rooms.
     
  8. Sick Sick Phil

    Sick Sick Phil Forum Resident Thread Starter

    Oh I did.
     
  9. Sick Sick Phil

    Sick Sick Phil Forum Resident Thread Starter

    If just had some corner dented I would be ok with it but the cover looks like a record from the 70's that wasn't taken care of. If it was found in the $1 bin it would be ok, but it wasn't a $1 record.
     
    Defrance likes this.
  10. slop101

    slop101 Forum Resident

    Location:
    So. Cal.
    I've never run into that - they're usually in those single-wrap cardboard packs, with a small sticker saying what it contains.

    Though once, the sticker was incorrect - I had ordered a Built To Spill record (which is what the sticker said), but inside was a Grateful Dead record. So that was weird.

    But yeah, if they mailed a record with NO outer wrapping, I'd be pissed - that's some lazy BS!
     
  11. Dave S

    Dave S Forum Resident

    Wow. How on earth can it get ring wear. I'm guessing it was sealed. Did some of the plastic wrap come away?
     
  12. Stone Turntable

    Stone Turntable Forum Resident

    Location:
    New Mexico USA
  13. Defrance

    Defrance Well-Known Member

    I had that happen to me once for a Paul Weller reissue from Amazon.ca. Needless to say, that one was exchanged for a new copy. I was paying for a Mint sleeve, not a VG-. :)
     
    Man at C&A likes this.
  14. Sick Sick Phil

    Sick Sick Phil Forum Resident Thread Starter

    It was mostly sealed with some scratch type marks. Stuff must have been laid on top of the record to get ring wear. It was only on the back cover but it is noticeable.
     
  15. Dave S

    Dave S Forum Resident

    I agree, especially given the price of new records.
     
  16. Spear and Magic Helmet

    Spear and Magic Helmet Forum Resident

    Location:
    Nashville, TN
    Absolutely not. The seller did not exercise due diligence getting the product to his/her buyer in as clost to perfect condition as possible. Just slapping a shipping label on the cover is thoughtless and a terrible way to do business!
     
    Frosst, ParloFax, Turmatic and 4 others like this.
  17. kwadguy

    kwadguy Forum Resident

    Location:
    Cambridge, MA
    Yeah, I ordered Elvis Costello's Get Happy! on vinyl and they didn't seem to know how to package it to avoid ringwear. It's a travesty.
     
  18. The Trinity

    The Trinity Forum Resident

    Location:
    Canada
    I totally agree with you. I paid $69.99 plus tax for my Black Sabbath album, and although I don’t expect perfection (I hope for it though), when I see that they have failed to meet any reasonable expectation of proper handling, I push the issue until they get it right. I was the biggest Amazon fan you could find, and now I am exercising bricks and mortar options to always buying from the monkeys at Amazon.
     
    Benno123 likes this.
  19. Markyp

    Markyp Active Member

    Location:
    Louth
    You can’t fault Amazon for sorting problems. They always have sorted things out for me
    I ordered some Kiss records from Amazon Germany at around €15 each instead of the price on Amazon UK of £23-£36 each. When I did check-out they went through at 3 for 2 as well.
    Shame they arrived with splits in the top. All packed in separate cardboard mailers and each of those was in the same box, so they tried.
     
  20. Tartifless

    Tartifless Forum Resident

    Location:
    France
    I guess at year-end they want to ship quickly so that people get those before christmas : speed before quality !
     
  21. Guitarded

    Guitarded Forum Resident

    Location:
    Montana
    Had a guy from Japan send me a guitar that way. A $10,000 guitar.
    No packaging.
    Just a case with a Fed Ex waybill taped to it. By the time it got here, one strip of packing tape was all that was holding it closed. All the latches had popped and been broken off...
     
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  22. The Trinity

    The Trinity Forum Resident

    Location:
    Canada
    ばかげた
     
    Tuco likes this.
  23. Spear and Magic Helmet

    Spear and Magic Helmet Forum Resident

    Location:
    Nashville, TN
    Curious what the result of this was? Did you get another case?
     
  24. JAG

    JAG Forum Resident

    Location:
    Northeast USA
    I am surprised that you guys are shocked by amazon. They are not an online record specialty retailer. You are ordering records from a retailer that also ships toilet paper on a conveyor belt by warehouse workers. You honestly believe with all the handling these records get by the time they land in your hands there won't be damage? I don't think the few bucks you save its worth it. The professional record online retailers offer free shipping and occasional 15% and 20% off. The packaging is first rate.
     
  25. JasonA

    JasonA Forum Resident

    Location:
    Cereal City
    Maybe Amazon ran out of mailer boxes.
     

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