Unfortunately I pre-ordered both the Rolling Stones and the Buffalo Springfield box sets from them back in April and May respectively. I did get an email response from them last week saying the Stones box set had begun to arrive and orders were being filled in the order in which they were received, yet I've received no notice of shipping and their website shows the status as "awaiting stock". The status for the Buffalo Springfield box is "usually ships in 7-10 days". That's a joke. I have an outstanding order from over a month ago that had a status of "usually ships 4-7 days". Sent another email this morning requesting a refund for both, so we'll see what happens.