Bose customer service

Discussion in 'Marketplace Discussions' started by clhboa, Sep 4, 2017.

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  1. clhboa

    clhboa Forum Resident Thread Starter

    Location:
    Littleton, Colorado
    I know Bose gets bashed here a lot but I wanted to give them a shout out for great customer service. After about 2 years one ear of my Quiet Comfort 25 headphones quit working. I called Bose to inquire about a repair. They sent me a brand new pair for free even though my warranty was long expired. How cool is that? Needless to say I give Bose the big thumbs up!
     
    clhboa, Sep 4, 2017
    #1
    forthlin and Bubbamike like this.
  2. chazz101s

    chazz101s Forum Resident

    Location:
    North Carolina, USA
    Great testimony! (However, I am still holding off on purchasing a pair of 901s. . . .)
     
    chazz101s, Sep 4, 2017
    #2
  3. rushed again

    rushed again Forum Resident

    Location:
    New Jersey
    Agreed. When the equalizer on my 901's crapped out they were quick to respond. The one time I had to use their CS, they were excellent.
     
    rushed again, Sep 4, 2017
    #3
    clhboa likes this.
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