David Bowie - Heroes 2017 fixed remaster

Discussion in 'Music Corner' started by dtuck90, Oct 26, 2017.

  1. Mo0g

    Mo0g Forum Resident

    Location:
    London
    When did you get this email?
     
  2. Tedham

    Tedham Well-Known Member

    Location:
    Twin Peaks
    No response received yet, outstanding customer service, as good as their quality control dept. Quality control? What's that? Customer service? What's that? Admitting when you've made a b@lls-up? What's that?
     
  3. BlueSpeedway

    BlueSpeedway overground | underground

    Location:
    London, England
    Look at the reference number, I think the post is a joke?
     
    scobb and pobbard like this.
  4. crispi

    crispi Vinyl Archaeologist

    Location:
    Berlin
    Glad to see this has been fixed.

    Soon, we’ll be getting comments from people to complain that they “grew up with the volume drop” and that they shouldn’t have messed with the original 2017 remaster.
     
    klockwerk and pablorkcz like this.
  5. rrowley

    rrowley Forum Resident

    Location:
    Sunderland,UK
    It came on Friday.Yes I changed the ref number:)
     
    FourWalledWorld and fantailfan like this.
  6. fantailfan

    fantailfan Not the world's foremost expert

    Location:
    Boston, MA, USA
    Thank you for the update.
     
  7. Tedham

    Tedham Well-Known Member

    Location:
    Twin Peaks
    What's been fixed? Zero people have posted that they have received a fixed CD. So what has been fixed?
     
  8. crispi

    crispi Vinyl Archaeologist

    Location:
    Berlin
    Why do you assume I was talking about CDs? The hi-res download has been fixed. That was the entire point of this thread. The CDs haven’t been sent out yet.
     
    Last edited: Dec 17, 2017
    stef1205, dtuck90 and TonyCzar like this.
  9. TonyCzar

    TonyCzar Forum Resident

    Location:
    PhIladelphia, PA
    I've already complained that there was a volume drop in the old original, and there was. And there should be.

    (Don't know if it was at the same point as the Parlophone "energy loss", so the discussion could be moot.)

    But, pre-or-post "Heroes" "fix", one has to go find rips of old media to get what was on the market for 40 years.
     
    klockwerk likes this.
  10. gjkendall

    gjkendall Forum Resident

    Location:
    England
    Not read this thread yet but thought I'd ask a quick question.

    I sent my details and proof of purchase to the email address but I've not heard anything back...not even an automated 'thank you'.... this was a good couple of weeks ago I think.

    Anybody else not hear back?
     
    l-l-d likes this.
  11. Vaughan

    Vaughan Forum Resident

    Bar one, solitary, member - no-one has heard back.
     
    gjkendall likes this.
  12. pobbard

    pobbard The CD is a pretty good format (ducks)

    Location:
    Andover, MA
    I haven't heard back, either.
     
  13. Markyp

    Markyp Forum Resident

    Location:
    Louth
    It would have been useful for automated replies to confirm receipt of our emails and a timescale.
    They were due to go out starting 11th December weren’t they? Only they know if they have had 2,000 requests or 20,000 to feed into the Christmas rush of parcels....
    So patiently waiting for the first person to post that they have received their replacement. :edthumbs:
     
  14. Jim Foy

    Jim Foy Forum Resident

  15. Tedham

    Tedham Well-Known Member

    Location:
    Twin Peaks
    No response received yet - it's only been eight days since I emailed them my replacement request, outstanding customer service, as good as their quality control dept. Quality control? What's that? Customer service? What's that? Admitting when you've made a b@lls-up? What's that?
     
  16. Ben Adams

    Ben Adams Forum Resident

    Location:
    Phoenix, AZ, USA
    I'm not expecting a response. I'm only expecting a package eventually.
     
    mestreech likes this.
  17. jimod99

    jimod99 Daddy or chips?

    Location:
    Vienna, Austria
    I've had no response either, I'm waiting for an LP and CD.

    I don't expect them to even ship anything until January.
     
    mestreech likes this.
  18. AndyP19

    AndyP19 Well-Known Member

    Location:
    Hythe, Kent, UK
    Check the Super Deluxe Edition website - shipping started 11th Dec - someone has received one in the post today.
     
  19. BlueSpeedway

    BlueSpeedway overground | underground

    Location:
    London, England
    I'm expecting £100 :)
     
  20. brownsound2112

    brownsound2112 Forum Resident

    I had an email on Thursday

    Thanks for your message.

    We can confirm that we have today arranged for a replacement item to be sent to you, under the following reference number:

    Deliveries to UK can take between 1-4 working days.

    If you have any further questions, please feel free to contact us.
     
  21. Vaughan

    Vaughan Forum Resident

    Given the world we live in today, I've no doubt plenty of people will have faked receipts in order to get a free copy of Heroes (minus the cover). Sad, but inevitable.
     
  22. footprintsinthesand

    footprintsinthesand Reasons To Be Cheerful Part 1

    Location:
    Haren, DM
    Weren't you leading the pack of people swearing there was nothing wrong with the box set and disagreeing with fair criticism ?

    Couldn't resist a free copy of the album after all ?
     
    NightGoatToCairo likes this.
  23. Ben Adams

    Ben Adams Forum Resident

    Location:
    Phoenix, AZ, USA
    No - I like the set very much overall, but I never said there was nothing wrong with "Heroes." Because there obviously is.

    I also had to exchange my original set because the original mix of Lodger had pressing flaws.

    Now, in the spirit of the season - Happy Holidays!
     
  24. BlueSpeedway

    BlueSpeedway overground | underground

    Location:
    London, England
    Oh dear, poor old “Parlophone”.

    And after giving the world such wonderful, problem-free reissues of the Lodger and Heroes albums too. And all those £13 picture disc singles. And overshadowing the Bowie-curated Nothing Has Changed compilation with the Bowie Legacy CD. And re-releasing the old 2010, 2012 and 2013 Nassau, Ziggy and Aladdin Sane CD remasters within new box sets.

    Who would take advantage of such angels?

    Probably nobody, actually. I suspect dishonest music fan thieves have a million better things to do, like download thousands of albums for free, not send off for one, and with no cover.
     
    boiledbeans and pablorkcz like this.
  25. footprintsinthesand

    footprintsinthesand Reasons To Be Cheerful Part 1

    Location:
    Haren, DM
    Quoting your post #4176 ANCIANT thread that made me think so. Bygones and seasons greetings.
     

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