My DirecTV bill just went up when I had a 24 month price guarantee that says it would NOT. Chatting with AT&T was absolutely no help at all. All they told me was screenfuls of WHY the price went up, they didn't tell me why my price went up when I have it in writing that it would not. And I couldn't get them to lower my price to the old rate. So, if I break my contract with AT&T, there is hell to pay, but if AT&T breaks its contract with ME, that's okay.