For many years, I've had a love/hate relationship with an established eBay seller who specializes in CDs. About half the time, they ship the correct title, while they're also notorious for shipping an entirely different item than what a customer has purchased. They have thousands of negative feedbacks from buyers who received an entirely different item from what they purchased (different/random artist/no connection to title ordered). For example, I ordered a Los Lobos CD and received a Barbra Streisand CD instead. This particular seller has problems with titles being incorrectly cataloged in the warehouse and when their employees are assigned the task of filling an online order, they refer to item numbers assigned to each title rather than going by the title or artist. I've spoken to two buyers who left a negative feedback after receiving incorrect items in their orders and were blocked from ever buying or bidding on items from this seller in the future. Apparently, eBay gives sellers the option to retaliate and block honest buyers who leave negative feedback, even when the seller is at fault. At the end of the day, I've come to accept the possibility that 50% of my orders will be incorrect. Sometimes it's better to take a loss on those items than risk being blocked from ever purchasing another item from a seller. Just know that if you do get frustrated and leave negative feedback, even if a seller doesn't do their part to correct the problem, they still have the power to prevent you from buying or bidding on their items in the future.