JPC DE! Does Anyone Outside of Germany Have Any Thoughts Regarding Quality of Service?

Discussion in 'Marketplace Discussions' started by hodgo, Sep 24, 2017.

  1. hodgo

    hodgo Tea Making Gort (Yorkshire Branch) Staff Thread Starter

    Location:
    East Yorkshire
    Hi All

    Having never used the online retailer JPC DE, could you guys give me an idea if they are a realiable retailer, with good quality customer service for anyone living outside of Germany.

    I ask the question because I'm considering purchasing the latest Dylan box set from them, I've also read up and down reviews regarding their quality of service particularily for anyone living outside of Germany.

    Please could you all let me know your experiences with them.
     
    Last edited: Sep 24, 2017
  2. jay.dee

    jay.dee Forum Resident

    Location:
    Barcelona, Spain
    No worries about them. They have a quality customer service, always willing and fast to resolve any issue.
     
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  3. hodgo

    hodgo Tea Making Gort (Yorkshire Branch) Staff Thread Starter

    Location:
    East Yorkshire
    Anyone else care to give their thoughts?
     
  4. Mr Wensleydale

    Mr Wensleydale Well-Known Member

    Location:
    Derbyshire, UK
    I've used them a couple of times for small items only and never had a problem.
     
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  5. hvbias

    hvbias Forum Resident

    Location:
    Northeast
    I've bought several classical boxes from them, has always been a great experience.
     
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  6. stem

    stem Well-Known Member

    Location:
    Hertfordshire, UK
    Yep, I've ordered from them.
    All fine.
     
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  7. harmonica98

    harmonica98 Forum Resident

    Location:
    London, UK
    Used them a few times, no problems.
     
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  8. Bubbamike

    Bubbamike Forum Resident

    I've used them. Great shopping. Fast shipping. Excellent.
     
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  9. J.A.W.

    J.A.W. Music Addict

    Have ordered many Bear Family and classical music sets from them over the years and never had a problem. Fast delivery, excellent packaging (much better than the various Amazons) and good customer service.
     
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  10. latinido

    latinido Member

    Location:
    Moscow,Russia
    Great service. Never had any problems.
     
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  11. Goldy

    Goldy Active Member

    Location:
    Ukraine
    Ordered a few times, standalone LPs and box sets, never a problem. Packaging is quite secure.
     
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