Music Direct, is this a good company?*

Discussion in 'Audio Hardware' started by Humbuster, May 20, 2012.

  1. I am contemplating a high dollar purchase (>5K) with Music Direct and have never purchased anything from them.

    This purchase is for new speakers, shipping to me in Colorado.

    Any history with MD?
  2. 5-String

    5-String Forum Resident

    Sunshine State
    I 've been buying from them for many years now and always had excellent service.
  3. jpm-boston

    jpm-boston Active Member

    Boston, MA
    I have only had positive experiences with them.
  4. DaveN

    DaveN Music Glutton

    Apex, NC
    I have had nothing but excellent service with this company. They will take the time before the sale to make sure you get what you are really looking for. I always recommend using a local store if you can. But if that option is not there or if they don't carry what you want, then MD is a great option.

    Hint: for large purchases, they may be willing to offer a discount if you order over the phone. Can't hurt to ask.
  5. dasacco

    dasacco Forum Resident

    I have received A+ service from them. Bought my VPI Classic and VPI 16.5 from them as well as various LP's over the years.
  6. Excellent, thanks for the responses.
    I always support local business first, however for this purchase I need to order from them as no local shop carries these speakers.

    Out comes the credit card.....
  7. DaveN

    DaveN Music Glutton

    Apex, NC
    For the voyeurs here, what are you buying? $5k gets some very nice speakers!
  8. DR.J

    DR.J Forum Resident

    Chicago Suburb
    I live in the Chicago suburbs and have been to their warehouse in the city. Nothing to worry about. I bought a Simaudio preamp from them. Ended up returning it a week later without even a hint of trouble. Great company!

  9. robertawillisjr

    robertawillisjr Forum Resident

    Hampton, VA
    Very good people to deal with.
  10. Wasatch

    Wasatch Forum Resident

    You should be fine in your purchase.
  11. roscoeiii

    roscoeiii Well-Known Member

    +1 to all the enthusiastic support of Music Direct. Great guys, and very helpful when making decisions. I have had to use their generous return policy on a couple of occasions and it was a breeze. They were very understanding about things not working out.

    And for those without vinyl set-up help where you live, Chris can be a fabulous help if you are buying a TT, cart, etc from them.
  12. Dave

    Dave Esoteric Audio Research Specialistâ„¢

    No large purchases but they even stood behind a bad CD purchase years ago. Highly recommended.
  13. tyinkc

    tyinkc Forum Resident

    I have purchased a Turntable and a expensive SACD player from them plus countless Lp,s and have had nothing but excellent service from them. Completely satisfied!
  14. Deuce66

    Deuce66 Forum Resident

    No issues here, ran into a problem with my VPI record cleaning machine and they handled the replacement in a first class manner, great customer service.
  15. gentt1963

    gentt1963 Active Member

    Champaign, IL USA
    I've made several small dollar purchases, ordering either by phone or their website. Everything worked out fine each time. Highly recommended.
  16. HiFiGuy528

    HiFiGuy528 Formerly Dj_AmTraX

    Bay Area
    Them and Audio Advisor are First Class sellers.
  17. LeeS

    LeeS Tubes Rule

    Great company and always had good service on audio and music.
  18. trip1

    trip1 Active Member

    Saint John, IN
    The guys that work there are first class and helpful.
  19. ElizabethH

    ElizabethH Forum Resident

    SE Wisconsin,USA
    Yes the comments here and elswhere all give them good reviews.
    I purchased a Dynavector 17D3 from them.
  20. Tommyboy

    Tommyboy Forum Resident

    I buy Audio Intelligent cleaning products from them. Customer service is excellent.
  21. Steve Hoffman

    Steve Hoffman Audiophile Music Mastering Your Host

    MUSIC DIRECT is a trustworthy company. No worries.
  22. motorcitydave

    motorcitydave Enlightened Rogue

    Las Vegas, NV, USA
    They have a lot of cool goodies too!
  23. Tremaindous

    Tremaindous Forum Resident

    Lots of positive experience with Music Direct. Talk with Emily. Great customer service and personable!
  24. ellingtonic

    ellingtonic Well-Known Member

    I've been buying from them for about 7 years and have had nothing but great experiences. They really are outstanding to deal with whether buying music, equipment and accessories. You may want to wait a few days to place an order; they usually have a 10% off coupon around each holiday.
  25. Hint: good advice.

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