Music Direct, is this a good company?*

Discussion in 'Audio Hardware' started by Humbuster, May 20, 2012.

  1. I am contemplating a high dollar purchase (>5K) with Music Direct and have never purchased anything from them.

    This purchase is for new speakers, shipping to me in Colorado.

    Any history with MD?
  2. 5-String

    5-String Well-Known Member

    I 've been buying from them for many years now and always had excellent service.
  3. jpm-boston

    jpm-boston Active Member

    Location:
    Boston, MA
    I have only had positive experiences with them.
  4. DaveN

    DaveN Music Glutton

    Location:
    Apex, NC
    I have had nothing but excellent service with this company. They will take the time before the sale to make sure you get what you are really looking for. I always recommend using a local store if you can. But if that option is not there or if they don't carry what you want, then MD is a great option.

    Hint: for large purchases, they may be willing to offer a discount if you order over the phone. Can't hurt to ask.
  5. dasacco

    dasacco Forum Resident

    Location:
    Massachussetts
    I have received A+ service from them. Bought my VPI Classic and VPI 16.5 from them as well as various LP's over the years.
  6. Excellent, thanks for the responses.
    I always support local business first, however for this purchase I need to order from them as no local shop carries these speakers.

    Out comes the credit card.....
  7. DaveN

    DaveN Music Glutton

    Location:
    Apex, NC
    For the voyeurs here, what are you buying? $5k gets some very nice speakers!
  8. DR.J

    DR.J Well-Known Member

    Location:
    Chicago Suburb
    I live in the Chicago suburbs and have been to their warehouse in the city. Nothing to worry about. I bought a Simaudio preamp from them. Ended up returning it a week later without even a hint of trouble. Great company!

    Dale
  9. robertawillisjr

    robertawillisjr Well-Known Member

    Location:
    Hampton, VA
    Very good people to deal with.
  10. Wasatch

    Wasatch Forum Resident

    Location:
    Layton, Utah
    You should be fine in your purchase.
  11. roscoeiii

    roscoeiii Active Member

    Location:
    Chicago
    +1 to all the enthusiastic support of Music Direct. Great guys, and very helpful when making decisions. I have had to use their generous return policy on a couple of occasions and it was a breeze. They were very understanding about things not working out.

    And for those without vinyl set-up help where you live, Chris can be a fabulous help if you are buying a TT, cart, etc from them.
  12. Dave

    Dave Esoteric Audio Research Specialistâ„¢

    Location:
    Canada
    No large purchases but they even stood behind a bad CD purchase years ago. Highly recommended.
  13. tyinkc

    tyinkc Forum Resident

    I have purchased a Turntable and a expensive SACD player from them plus countless Lp,s and have had nothing but excellent service from them. Completely satisfied!
  14. Deuce66

    Deuce66 Forum Resident

    No issues here, ran into a problem with my VPI record cleaning machine and they handled the replacement in a first class manner, great customer service.
  15. gentt1963

    gentt1963 Active Member

    Location:
    Champaign, IL USA
    I've made several small dollar purchases, ordering either by phone or their website. Everything worked out fine each time. Highly recommended.
  16. HiFiGuy528

    HiFiGuy528 Formerly Dj_AmTraX

    Location:
    Bay Area
    Them and Audio Advisor are First Class sellers.
  17. LeeS

    LeeS Tubes Rule

    Location:
    Atlanta
    Great company and always had good service on audio and music.
  18. trip1

    trip1 Active Member

    Location:
    Saint John, IN
    The guys that work there are first class and helpful.
  19. ElizabethH

    ElizabethH Forum Resident

    Location:
    SE Wisconsin,USA
    Yes the comments here and elswhere all give them good reviews.
    I purchased a Dynavector 17D3 from them.
  20. Tommyboy

    Tommyboy Forum Resident

    Location:
    New York
    I buy Audio Intelligent cleaning products from them. Customer service is excellent.
  21. Steve Hoffman

    Steve Hoffman Audiophile Mastering Your Host

    Location:
    Los Angeles
    MUSIC DIRECT is a trustworthy company. No worries.
  22. motorcitydave

    motorcitydave Enlightened Rogue

    Location:
    Las Vegas, NV, USA
    They have a lot of cool goodies too!
  23. Tremaindous

    Tremaindous Forum Resident

    Location:
    NorCal
    Lots of positive experience with Music Direct. Talk with Emily. Great customer service and personable!
  24. Cabbagetown

    Cabbagetown Well-Known Member

    Location:
    Atlanta
    I've been buying from them for about 7 years and have had nothing but great experiences. They really are outstanding to deal with whether buying music, equipment and accessories. You may want to wait a few days to place an order; they usually have a 10% off coupon around each holiday.
  25. Hint: good advice.