Generally only angry people write reviews. So many low volume products have a heavy negative skew to them . For example, many LPs have 1-star reviews because someone got one that was warped. But is every LP sold warped or just his? It would be more useful if Amazon reported how many people bought the product . For example, a simple statistic like 99% of customers had no issues with this product ( returns or anything ). This would go a long way to figuring out how much weight to give negative reviews.