I always do. One time I bought a CD set from Musicstack, paid through paypal. It was a double Dylan set, cost me about 40 USD, just over half of that was shipping and the item came, this "like new" item, with the back cover completely trashed, inside and outside, bent, torn, worn out; they said at paypal that they sided with me; I just had to ship it back to England; it would have cost me over half just to send it. I ate the money, so to speak. Paypal offers little protection in reality. They suck. the only way to be safe is sadly buying from Amazon and avoiding doing any real collecting. not much of a choice there, really.