Hey music fans, Just to let you guys know that SSD may take weeks or longer to get back to you regarding an issue. I had ordered several albums in early May, one was back ordered (perfectly acceptable). They took two weeks to inform me of this (not acceptable). Then, they never emailed to switch out or cancel the back ordered item - all other businesses have done so. I asked about switching out the item of my own accord, and didn’t hear back for another week (too long). Then, it’s been four weeks since then, and no shipment. Email from two weeks back goes unanswered. Three call messages taken by the phone staff, and no return call. And, today (Wednesday) apparently they’re closed for inventory. I thought others would like to know of this debacle, and choose to shop where customer service is valued.