Spin cds

Discussion in 'Marketplace Discussions' started by calgary669, May 15, 2016.

  1. Andy Tain

    Andy Tain Active Member

    Location:
    UK
    Sad but it seems they've just taken money and choose to ignore folk afterwards. I've just started charge back proceedings via the credit card company. Ordered something "in stock" on 22nd November - lots of emails to them, the odd one back with unfulfilled promises - no actual product ever. Ignored all my emails from last 4 weeks and not answering phones or even allowing messages back.
    Sad state of affairs for a company who were once great.
    Just re-ordered my stuff from Juno and Amazon, better to pay a fiver more and actually get something.
    I know a lot of folk only review on negatives but when there are so many really bad and similar reviews, it is obvious I am far from alone.
    Sad day for another independent.
     
  2. jay.dee

    jay.dee Forum Resident

    Location:
    Barcelona, Spain
  3. Ezzie

    Ezzie Forum Resident

  4. VINYL MAN

    VINYL MAN New Member

    Location:
    CHELTENHAM
    AVOID THEM! - Ordered items - Tired of waiting after 6weeks - Quick to charge onto credit card - VERY SLOW to Refund ( Still wanting) & VERY SLOW to respond to emails. - Ordered same items from AMAZON & received within 3 days!
     
  5. Andy Tain

    Andy Tain Active Member

    Location:
    UK
    Sadly I ended up getting my money back by doing a chargeback via my credit card company - they will get cash back and quickly. Even sadder is that there is zero correspondence or response from Steve at Spin who used to be a decent guy.
     
  6. jay.dee

    jay.dee Forum Resident

    Location:
    Barcelona, Spain
    Last edited: Apr 9, 2018
  7. VinylRob

    VinylRob Forum Resident

    BELIEVE THE APPALLING REVIEWS AND WALK AWAY!

    Unfortunately I did not research these folks at spincds.com but have found them to be either just plain lazy or at worst, dishonest. And here there appears to be a perpetual trail of disregard.

    After three weeks on order and no response beyond the initial receipt of payment, though I must have contacted their “support department“ half a dozen times by email, I received a brief message from Steve Brooks suggesting that they were trying to locate a copy of what I ordered from their suppliers (which by the way, I knew this item was well out of print) and their pricing was far too fair to be believable. If it sounds too good to be true, guess what?!

    When I requested that if they did not have what I ordered in stock (right now), please just go ahead and refund my money and then they apparently ignored me for several more weeks... I don’t know about you but, when someone fails to communicate with me promptly while holding on to my funds, I start getting nervous.

    Being prompt and having good communication is a must to establish trust, this was woefully lacking in my experience with them.

    Finally had to call my bank card holder for a chargeback...

    Very disappointing.
     
    Last edited: Jul 2, 2018
  8. Buddys Dad

    Buddys Dad Forum Resident

    Location:
    melton mowbray
    Simple scam. They spot product that will have a high demand, is expensive, and market it at a bargain price.
    We all get suckered in, they charge your card on day 1, and bingo recieve money for a product they will never have to buy.
    Meantime they trade or maybe go on holiday with your money.

    SPIN CDs AVOID AVOID AVOID
     
  9. lwh1

    lwh1 Forum Resident

    Location:
    Kent, England
    Have they gone out of business. I ask because their web site has been down for a few days now.
     
  10. Tom B

    Tom B Forum Resident

    Location:
    Katy, Texas
    Fingers crossed.
     
    lwh1 likes this.
  11. Buddys Dad

    Buddys Dad Forum Resident

    Location:
    melton mowbray
    Hope its not a voluntary liquidation for them to only start up again in a few weeks.
     
  12. lwh1

    lwh1 Forum Resident

    Location:
    Kent, England
    Apparently their answerphone says that they have closed down.
     
  13. jay.dee

    jay.dee Forum Resident

    Location:
    Barcelona, Spain
  14. Craig Williams

    Craig Williams Forum Resident

    Gone into liquidation:

    The directors have taken steps to place the Company into Liquidation. We will be supported in this process by Baldwins Restructuring & Insolvency. Notice of the impending Liquidation of the Company has been provided to creditors and the Company will formally enter Liquidation with effect from 11.59pm on 15 October 2018.

    We apologise to customers who have pre-paid for orders which have not been delivered. Where payments have been made by card, you should contact your card provider who may make a chargeback request under s75 of the Consumer Credit Act 1974.

    We anticipate that card providers will require evidence that the Company has ceased to trade. Accordingly, a notice is available to download at http://baldwins.insolvencynotices.co.uk. In order to access the document please enter the code QS4787-24502 when prompted.

    If any customer requires further information, they should email spinrecords@baldwinandco.co.uk . A response will be provided within 2 business days.
     

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