My tale of woe continues. We just got transferred over from the 'old' Time Warner Cable lineup to the new Spectrum cable line up. We got bumped to a different tier channel line up and I lost a bunch of channels. So, to get them back I have to pay more. The worst part is Spectrum has dropped the local FM feed from the San Diego stations. I no longer get my beloved KSDS/Jazz88 feed!! I was so upset, I called the customer support only to have them confirm that all the SD stations are not available, that the onscreen display saying they are available to purchase thru customer care is false because Spectrum doesn't even list them anymore in their channel lineup. When I asked to talk to a supervisor if there are any future plans to add them back, even at a charge, I got put on hold for 20 minutes only to be told that due to the call volume a supervisor will call me back *within an hour*....um...it's been WAY longer than an hour, and still no call. F' me in the heart.