USPS Tracking - what are your current experiences?

Discussion in 'Marketplace Discussions' started by George P, Dec 20, 2017.

  1. Atmospheric

    Atmospheric Forum Resident

    Newberg, OR USA
    Just the opposite. Recently I’ve had several problems. They used to be rock solid.
  2. MYKE

    MYKE Columbia 6 Eye Mono - 1958

    I'm not expecting anything until early next month. Whenever these periods of inactivity come up, I see them as taking a rest.
    A rest from spending.
    A rest from watching tracking.
    A rest from the stress of possibly receiving a damaged item, and having to go through making a return.

    Ah rest.
  3. tmtomh

    tmtomh Forum Resident

    Late last year, USPS began closing some regional hubs, consolidating and reorganizing their hub system, and also changing the terminology and protocols for some of their online tracking. My experience is that reliability of shipping - specifically, their ability to meet their stated shipping times for First Class and Media Mail packages - took a major nosedive during the transition period, from late 2017 until the early spring of this year. For me, the tracking itself was accurate - but unfortunately, that meant it accurately documented problems with shipping. The most typical sign of problems would be that an item coming to me (or being sent by me) would either sit at a regional network hub for several days, or move back and forth between the local hub and the regional hub, or get sent to the wrong hub, or at least a seemingly way out of the way hub, and then go to another, closer hub before finally getting to my local hub and then the post office.

    Since about the spring, though, I've found that tracking and delivery have returned to their prior level of dependability. In fact, tracking updates are more detailed, more frequent, and far more consistent from shipment to shipment now than they ever were, even before the transition. Transit times also are generally more consistent than they were before.

    The one minus I'm seeing compared to before the transition began, is that First Class and Priority packages used to reach me in 2-3 days from anywhere in the U.S., usually 2 days. Now it seems to be 3-4 days, usually 3. So the average seems to have slipped by a day. I don't really mind that, though.
    googlymoogly, Reese and George P like this.
  4. googlymoogly

    googlymoogly Forum Resident

    That reflects my experience also, and is, as you say, probably as much a regional issue as a local one. Some hubs that were closer to given geographic areas are no longer sorting and processing mail and packages, and delay is one of the inevitable results. Truly, though, it represents a sea change in the mail and delivery system, a transition away from letters and small packages to the full-blown assortment of packages in the Amazon era.
    tmtomh likes this.
  5. tmtomh

    tmtomh Forum Resident

    You nailed it.
    googlymoogly likes this.
  6. slop101

    slop101 Guitar Geek

    So. Cal.
    August 23, 2018 at 8:00 pm
    Shipping Label Created, USPS Awaiting Item

    So that's 3 WEEKS stuck in "pre-shipment", with zero scans or movement.

    The store swears USPS picked it up, and that my item, along with their entire bundle for that day, had gone missing with none of the tracking numbers showing to have ever gotten scanned since then.

    Thankfully, the store shipped me out a new copy with "priority" service (previous item was media mail) and reimbursed me $10.

    I wonder if that bundle is lost, in limbo or stolen.
    George P likes this.
  7. Spitfire

    Spitfire Senior Member

    Pacific Northwest
    USPS lost my first package. Filled out a lost mail form. We'll see what happens
  8. Muzyck

    Muzyck Just another anonymous canine Beatle fan

    Don't get your hopes up. I predict you will get an email every six weeks or so that says"we are still looking" until the search period expires. I typically have anywhere from five to ten items in transit (tracked) at any one time. If a first class item gets stuck in one location for a week I will open a search request. I have opened three this year. Two of the items were eventually delivered, but the "search efforts" on both of them are still "open". The "search" does not even pick up that the items were scanned and delivered. They will eventually be closed with a notification that "unfortunately we were unable to locate your item". I have one item that was "lost" once it passed into possession of the Customs and Border Patrol at J.F.K. airport. A loss of hundreds of dollars. And the item was sent "Registered" mail.
    jamesc, Gumboo and Spitfire like this.
  9. Spitfire

    Spitfire Senior Member

    Pacific Northwest
    That's kind of what I figured.
  10. JohnO

    JohnO Forum Resident

    Washington, DC
    99+% of mail and packages come through for me with no problems. But.

    A few months ago, the USPS totally destroyed a piece of audio equipment I bought on ebay. After some hassle I did get full reimbursement from USPS since it was sent Priority Mail and insured.

    Currently I am waiting for this, 10 different LPs from one ebay seller. PA to DC. :(

    September 9, 2018
    In Transit to Next Facility
    Your package will arrive later than expected, but is still on its way. It is currently in transit to the next facility.

    September 5, 2018, 5:30 pm
    Departed Post Office
    MOUNTAIN TOP, PA 18707

    September 5, 2018, 12:30 pm
    USPS in possession of item
    MOUNTAIN TOP, PA 18707

    September 4, 2018, 2:13 pm
    Shipping Label Created, USPS Awaiting Item
    MOUNTAIN TOP, PA 18707

    September 4, 2018
    Pre-Shipment Info Sent to USPS, USPS Awaiting Item
    Last edited: Sep 25, 2018 at 12:09 AM
  11. Spitfire

    Spitfire Senior Member

    Pacific Northwest
    They sent me back the shipping label. Package lost.
  12. SJP

    SJP Forum Resident

    Hurricane-related delay?
  13. JohnO

    JohnO Forum Resident

    Washington, DC
    From DC to PA we had rain, even very heavy rain for a few days, but that should not have delayed this for this long.
  14. slop101

    slop101 Guitar Geek

    So. Cal.
    Just had another package sent by an amazon seller through USPS that's still stuck in "pre-shipment" 3 weeks after supposedly going out. Their sending a replacement, but still - it could've very well been something limited without another available copy.
    That's THREE (out of five) packages just this month alone that USPS has lost - they don't even have that initial scan, and they all show that they're in pre-shipment. What's going on?
  15. mavisgold

    mavisgold Forum Resident

    bellingham wa

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