I purchased a brand new Neil Young Archives LP Box Set 5-8 and received two copies of On the Beach and zero copies of Time Fades Away. The record store won't help me ("Sorry, man; didn't you read our disclaimers?") and my attempts at getting an appropriate contact through the Warner Bros. store have not paid off. Does anyone have experience going direct to the manufacturer? What would be a good lead to get closer to someone who can help me? Yeah, I could save myself the trouble and buy the single version of Time Fades Away but I can't believe that you can pay for a product and not receive it and then the people you gave your money to just walk away. And, yes, I understand where the indie record stores are coming from. It's a tough business. I don't want to bash them.