I've mentioned in other posts about the problems I'd been having with my less than three-year-old Yamaha SACD/CD player. Almost since new it was very sensitive to scratched CDs, especially on the outer edge/last tracks. In recent months it would even skip on brand new SACDs. Shame since it paired so nicely (sound wise) with my Yamaha A-S2100 integrated. I'd been in communication with Yamaha America for quite some time and they graciously agreed to repair my player even though it was a few months out of warranty. They even paid for shipping and insisted I send it to their principal repair facility in SoCal. In only one week they fixed the player - replacing a "module board" - and I'm happy to report that the player is working flawlessly. I've thrown every problematic CD I own at it and it sounds perfect. I love my Yamaha amp but my faith was shaken with their CD player - I came close to buying a Luxman/Accuphase/Esoteric. So glad I stuck it out. Kudos to Yamaha for coming through!