Shipping from Japan to US*

Discussion in 'Marketplace Discussions' started by Anachostic, Sep 5, 2020.

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  1. Anachostic

    Anachostic Forum Resident Thread Starter

    Is anyone getting any shipments out of Japan? I won an auction back in July and the seller said that because of COVID, Japan's mail delivery volume dropped and they weren't sending any packages to the US. He said that might get better soon.

    I checked back with him at the 30-day mark and he said nothing had gotten better. Before I check in at the 60-day mark, I thought I'd ask for some others experiences. At this point, I have a small suspicion he wants me to cancel the order so he can try and sell it for a better price.

    I recently had a German seller tell me he couldn't send me a package, but another German seller also said he couldn't send a package but would ship the CD and artwork as a letter (which came through successfully). Maybe I can suggest that to my Japan seller?
     
  2. Dave

    Dave Esoteric Audio Research Specialist™

    Location:
    B.C.
    I honestly believe it's more about seller's being a bit paranoid about impatient buyers requesting refunds and leaving negative on-line feedback. Personally having received parcels from all over Europe and Japan since January I don't think most buyers are aware that if they use Paypal they have a 180 day protection guarantee. Their thinking of older more reliable shipping times pre-Corona is not helping. You could possibly try reassuring the seller, like I did recently with a USA seller, that you'll be patient or you could possibly try the letter-mail route you are suggesting.
     
  3. joachim.ritter

    joachim.ritter Senior Member

    I guess the Japanese seller is honest.

    Shipping goods, even just a CD, from Germany to the USA is very expensive at the moment because the standard international shipping option (Warensendung International) is not available at the moment. Letters must not contain goods, so a letter with a CD might be returned and postage costs might be lost. And if the letter gets lost the sender will not be reimbursed. I personally would try it only for cheap CDs.

    I don't know about the options in Japan. But I assume the Japanese post is following the same international shipping rules as the German post. Different shipping options for goods and letters.
     
  4. jamesmaya

    jamesmaya Senior Member

    Location:
    Los Angeles
    I have the same issue with a seller in Japan. Is his eBay handle “kameshita”?
     
  5. Anachostic

    Anachostic Forum Resident Thread Starter

    I guess I'm going to wait it out. The seller who wouldn't ship the package, I gave a neutral rating to. I thought that was fair, but he protested and requested me to remove it. Whatever.

    The worries you mention are the same ones I've heard.

    In fact it is. At least I'm not alone.
     
  6. joachim.ritter

    joachim.ritter Senior Member

    The same happend to me (neutral feedback because I couldn't ship the CD). eBay deleted the neutral feedback without me even having to ask them for it.

    Sometimes sellers need protection, too. Shipping costs would have been about 50 Euros instead of 7 Euros. Did the buyer expect me to pay them? A few months ago the list of countries I could ship to / could not ship to (for a reasonable price) changed almost daily.
     
  7. Jack

    Jack Senior Member

    I have a package on its way from CDJapan, delivering Wednesday via Fed Ex.
     
  8. Echo

    Echo Forum Resident

    Early april I got a reply from a Japanese seller my cd could not be shipped to Holland. The reason was there were 'no connections' anymore between our both countries because of corona.

    That was a real shock to me while the Dutch-Japanese trade connections were the oldest Japan had with the western world! Historical fact: since 1639! And it's now all over...?

    He was however a good seller while he wrote me also he would email me immediately when the Japanese post informed him he could ship items again to Holland. And he did some months later!

    A big relief, thanks to me and my cd, our international trade connections were restored! :D



    PS: For having a great seller from Japan: Kirbystarr at Discogs (99.9% pos)
     
    Last edited: Sep 6, 2020
  9. IronRinn

    IronRinn Forum Resident

    Location:
    United States
    As far as I am aware (as of this post) Japan Post still isn't sending anything to the US. Fedex, UPS, and DHL are the only options. I've looked into buying a couple albums from Japan off of Discogs and the sellers didn't want to deal with using other services besides their postal service.
     
  10. Anachostic

    Anachostic Forum Resident Thread Starter

    @jamesmaya, I just got a message from kameshita that Japan Post has started up again and my CD has been sent. Hope yours gets sent soon, too.
     
    no.nine, MC Rag and jamesmaya like this.
  11. BillM

    BillM Forum Resident

    Location:
    South Shore MA
    I received a pair of albums from Japan today, the seller used DHL. Mutsumu_Records was a pleasure to deal with and the albums were in even better condition than described.
     
    MC Rag likes this.
  12. LordThanos1969

    LordThanos1969 Forum Resident

    Location:
    Phoenix, AZ, USA
    I have not had any problems receiving packages from the United Kingdom and Taiwan. I was able to receive packages from Germany toward the end of the summer, but now I have several that seem to be stuck in transit, as if they stopped shipments again. The only way I can get anything from Japan is a non-postal carrier like DHL or Yamato/UPS.
     
  13. jamesmaya

    jamesmaya Senior Member

    Location:
    Los Angeles
    My item finally arrived last week. Thanks!
     
  14. Dave S

    Dave S Forum Resident

    Japan to the UK was very slow in the summer (I think it might have been sent via boat), but things have speeded up no end in the month or so.
     
  15. Anachostic

    Anachostic Forum Resident Thread Starter

    Mine arrived yesterday. Unfortunately, it's too late to give feedback on EBay.
     
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