What the Hell is Going On With Discogs?

Went the Discogs site today.A recent purchase is completely erased from my purchase order history! Went back a couple of hours later and it shows a few of my recent purchases (I ONLY buy don’t sell on there).That same transaction is missing.I try to look up my entire past history of orders and it takes me to page to add all my PayPal info.WTF?

 

Temporary glitch in the system? My purchase history info. doesn't seem to be affected

 

Could be a bug. Usually, orders from one or two months back will be deleted automatically.
Maybe, just in case, better check your browser/computer if you didn't receive some malware.

 

1) Did you receive the purchase yet? If not . . . I hope you do.

2) If you DID already receive the purchase . . . oh, the humanity!

 

Couldn’t you just send Discogs customer service a message instead of creating an entire topic about your dissatisfaction about something happening on their site?

 

Now my history is back (but missing that one recent purchase ).I searched their website AND did a google search there seems to be NO working email or email link so I can ask them why that one purchase was completely erased.Does anyone here know how to contact them DIRECTLY ?

 

NO working email my friend,hence my thread started here.

 

Because...the Discogs customer service team monitors the SHMF?

I rarely use this emoji, but...

 

Okay, well then you can always call them:

Discogs - Southwest Portland - Beaverton, OR

 

Having a working email these days is almost as important as having a home address and certainly more important than purchase history at discogs. That should be your top priority.

 

My email is working but there seems to be NO way to contact Discogs directly

 

Discogs has its own forum where you can ask this. But I gotta ask, why is this even worth bothering over?

 

You contact them through their support ticket system.
How To Get The Most Out Of Discogs Support

 

Your purchases should be listed here: Discogs Login
Perhaps the missing purchase(s) got archived?
Select the "Archived" or "All" option in the dropdown menu to see if those missing purchases are archived.

 

Did you check your Archived listings in Purchases?

 

Never mind found a link to submit a ticket to their tech department.Hopefully they will look into this matter

 

they do have a forum:

Discogs Forum

maybe that's a start

 

This would've been my first thought, but don't you have to archive purchases yourself?

Darryl

 

I'm not 100% certain on that one Darryl.

 

I left feedback for a recent purchase but forgot to archive it. I noticed this the next day (as it was still on my page of current purchases).

Darryl

 

Maybe after a certain allotment of time they're automatically archived. Just speculating here.

 

You have to select Archive but it can be done accidentally.