I ordered two in stock LPs over a week ago. I wrote customer service and all I got was your order will ship soon. Anyone else having delays with AS shipments?
Wow, that is really slow for them. Even during when they had big sales, stuff would ship in 2-3 days.
Very Strange. This should not be covid related (I've purchased Lp's from MD, In Groove, everywhere the past year with little delay. This is the first AS order in a long while
They have been a bit slow, My orders have been taking about 3-4 days to ship. Last order was about 2 weeks ago.
I just got an email saying my fedex label has been printed. Hopefully this is a one time issue. The In groove gets that sucker out the door fast and it’s at my door in no time.
I ordered a Cowboy Junkies Trinity Sessions LP a couple weeks ago and shipping was quite prompt, I think it shipped next day or so.
Ordered 5 albums Monday before 3 pm Central, which used to be the deadline for getting an order in for shipping that day. It's now over 2 days later, and says In Progress, with the code of ' W ' denoting that it's in the warehouse preparing for shipment.
Curious if they’re having the same trouble in hiring or keeping people that is affecting nearly every other company in the service industries.
I've had 5 orders from them in the last month. They all shipped within 2 days and arrived at my house the next day.
seems to be the case lately. Not music related- but I ordered some gym equipment back in April. One piece came in this week but others could take 4 months or more to receive it. As for Music there were a few titles I ordered last year ( Alice cooper & Monkees) that have finally shipped out after numerous delays.
Hopefully this question is not too far off topic... Does AS no longer ship via USPS Media Mail? It appears that currently their lowest cost shipping option for a single LP is FedEx Ground at $8.14.
I ordered several in stock LPs Dec 8th and they have been in W warehouse status ever since - that's 8 days already not shipping. They answered an email I sent, stating some departments have shipping delays due to holidays..................
7 days from placing my order for 3 in stock titles, to receiving my Fed Ex shipping notice. Expected Sunday.
I recently put in a few orders with Acoustic Sounds for about $1,000 worth of vinyl, everything was in stock, and after 10 business days of waiting and the orders still not shipped I called and cancelled. I flipped most of what was in those orders to Elusive Disc on a Monday and I had my records 4 days later. The shipping delays have been going on for a long while now at Acoustic Sounds and it seems to me to have gotten worse since last year. I won't order from them again until Chad addresses his order fulfillment problem.
Same here with a $931 order not to mention that on some items you cannot order more than one(common items nothing special) sacds etc. Went straight to Music Direct.