Does anyone have any experience with JPC Musik?

Discussion in 'Marketplace Discussions' started by lara višnovar, Dec 30, 2020.

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  1. lara višnovar

    lara višnovar Member Thread Starter

    Location:
    slovenia
    hi, does anyone have any experience with jpc musik its a german site and i found a vinyl that i really want but ive read quite a few reviews saying that the customer service is poor and i dont know if i should trust them.
     
  2. Siegmund

    Siegmund Vinyl Sceptic

    Location:
    Britain, Europe
    Word on the street I’ve heard is good.
     
    lara višnovar likes this.
  3. timnor

    timnor Forum Resident

    Location:
    Germany
    You can order without worries. They're excellent and fully trustworthy. Never had a problem with their customer service. Professional and reliable. Recommended.
     
    lara višnovar likes this.
  4. Reever

    Reever Forum Resident

    Never had any trouble with them.

    PS: You live in an absolutely beautiful part of the World.
     
  5. Synthfreek

    Synthfreek I’m a ray of sunshine & bastion of positivity

    A lot of folks (myself included) purchased their recent Tangerine Dream boxsets from them. I think they might have had some issues with the way they formatted US addresses on the labels which (presumably) caused some long ship times.
     
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  6. thematinggame

    thematinggame Forum Resident

    Location:
    Germany
    highly recommended

    P.S.The problem mentioned above in # 5 had something to do with a new form of shipment introduced by the German postal service last year , it is an online-only shipping method and German post was a bit slow to adjust their labelling system to country-specific address
    variations (postal codes with letter/number combinations , house number before street name etc) , but I think this has been sorted now
     
    Synthfreek likes this.
  7. Who'sTommy

    Who'sTommy Forum Resident

    Location:
    The Netherlands
    They're excellent.
     
  8. musicnonstop

    musicnonstop Kling Klang Kwatsch Kommentator

    Location:
    Düsseldorf
    Absolutely recommended.
     
  9. JPC.de are an excellent retailer.I have used them quite a bit since Amazon geoblocked Australians from using overseas Amazons in 2018.
    Particular kudos for their great packaging.
     
  10. No Blue Skies

    No Blue Skies Forum Resident

    I order from JPC all the time. Fast, well packaged and great customer service where communication in English is not a problem. +++++
     
  11. sacdfan

    sacdfan Forum Resident

    Location:
    United Kingdom
    Has anyone ordered into the U.K. from jpc.de since Brexit. The local taxes are removed from my cart and I wondered whether I would have now have to pay v.a.t. and any customs charges if I place an order.
     
  12. D-Rex

    D-Rex Senior Member

    Location:
    Austria
    As an Austrian, I have ordered there a few times and have never been disappointed.
    The shop is of course serious and next to Amazon the market leader.
     
    sacdfan likes this.
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