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Acoustic Sounds warehouse shipping delays.

Discussion in 'Marketplace Discussions' started by DaleClark, Apr 19, 2021.

  1. DaleClark

    DaleClark Forum Resident Thread Starter

    Location:
    Columbus, Ohio
    I ordered two in stock LPs over a week ago. I wrote customer service and all I got was your order will ship soon. Anyone else having delays with AS shipments?
     
    eclecticfiend likes this.
  2. George P

    George P Notable Member

    Location:
    NYC
    Wow, that is really slow for them. Even during when they had big sales, stuff would ship in 2-3 days.
     
    kt66brooklyn likes this.
  3. DaleClark

    DaleClark Forum Resident Thread Starter

    Location:
    Columbus, Ohio
    Very Strange. This should not be covid related (I've purchased Lp's from MD, In Groove, everywhere the past year with little delay. This is the first AS order in a long while
     
  4. Nephrodoc

    Nephrodoc Forum Resident

    They have been a bit slow, My orders have been taking about 3-4 days to ship. Last order was about 2 weeks ago.
     
  5. DaleClark

    DaleClark Forum Resident Thread Starter

    Location:
    Columbus, Ohio
    I just got an email saying my fedex label has been printed. Hopefully this is a one time issue. The In groove gets that sucker out the door fast and it’s at my door in no time.
     
  6. Echoes Myron

    Echoes Myron Forum Resident

    Location:
    USA
    I ordered a Cowboy Junkies Trinity Sessions LP a couple weeks ago and shipping was quite prompt, I think it shipped next day or so.
     
    George P and Nephrodoc like this.
  7. Myke

    Myke Listening

    Ordered 5 albums Monday before 3 pm Central, which used to be the deadline for getting an order in for shipping that day.
    It's now over 2 days later, and says In Progress, with the code of ' W ' denoting that it's in the warehouse preparing for shipment.
     
  8. cdash99

    cdash99 Forum Resident

    Location:
    Mass
    Curious if they’re having the same trouble in hiring or keeping people that is affecting nearly every other company in the service industries.
     
    Myke likes this.
  9. ermylaw

    ermylaw Forum Resident

    Location:
    Kansas City
    I've had 5 orders from them in the last month. They all shipped within 2 days and arrived at my house the next day.
     
  10. Myke

    Myke Listening

    At 175 miles it should.
     
    ermylaw likes this.
  11. thetman

    thetman Forum Resident

    Location:
    USA
    seems to be the case lately. Not music related- but I ordered some gym equipment back in April. One piece came in this week but others could take 4 months or more to receive it.
    As for Music there were a few titles I ordered last year ( Alice cooper & Monkees) that have finally shipped out after numerous delays.
     

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