It just gets worse. Last year I documented a crazy incident in which I tried to reimburse a seller who had not been paid because a disk that seemed to have gone missing eventually arrived though long after the expected date. Notices about shipping situations have become totally flakey... The shipments nearly always arrive ok, which is good, but info about Getting ready for sending, or expected dates for delivery often are Hit-or-miss A week or so ago a tab asked me to express what I thought could be improved. "Tell us how we can improve." Took a few minutes with the usual - list cd contents, purge those wrong reviews for movies or cds. Searches that produce numerous copies of the same listing are a real waste of time and electrons. No reply on that one yet.... Some weeks earlier this year, I posted a review of one of those bizarro listings with a monstrous price, and got a notice advising me they couldn’t accept it. Herewith the correspondence. I had received one of those emails "You might be interested ..." My post Why would Amazon think I might be interested in paying a high-way robbery price for this cd? The email reply : Thank you for submitting a customer review on Amazon. After carefully reviewing your submission, your review could not be posted to the Web site. While we appreciate your time and comments, reviews must adhere to the following guidelines: A few common issues to keep in mind: Your review should focus on specific features of the product and your experience with it. Feedback on the seller or your shipment experience should be provided at www.amazon.ca/feedback. We do not allow profane or obscene content. This applies to adult products too. Advertisements, promotional material or repeated posts that make the same point excessively are considered spam. Please do not include URLs external to Amazon or personally identifiable content in your review. Any attempt to manipulate Community content or features, including contributing false, misleading, or inauthentic content, is strictly prohibited.