Anyone order from Hi Fi Heaven?

Discussion in 'Audio Hardware' started by Vibrolux_Reverb, Mar 25, 2020.

  1. Vibrolux_Reverb

    Vibrolux_Reverb Forum Resident Thread Starter

    Location:
    New Orleans, LA
    Im buying a used like new product from them next paycheck. It just says open box unit and is an integrated amp, but the price is remarkably cheaper than the list price which always makes me skeptical. I searched and found one thread a while back where this store got positive reviews, but thought I would ask around now before making a big purchase. Thanks.
     
  2. HiFi Guy

    HiFi Guy Forum Resident

    Location:
    Orlando, FL
    A friend just bought a Soundsmith cartridge from them. They are reputable.
     
    Vibrolux_Reverb likes this.
  3. saturdayboy

    saturdayboy Forum Resident

    Location:
    Chicago
    +1
    I’ve bought a couple things from them, totally normal transactions.
     
    Vibrolux_Reverb likes this.
  4. rednedtugent

    rednedtugent Forum Resident

    Location:
    Funk, Ohio
    +1 I'll toss in a me too and the experience was good.
     
  5. cut-out

    cut-out Forum Resident

    Location:
    Cambridge, MA, USA
    Great experience with them on a trade-in and purchase.
     
  6. ls35a

    ls35a Forum Resident

    Location:
    Eagle, Idaho
  7. DigMyGroove

    DigMyGroove Forum Resident

    Excellent retailer. I purchased a demo pair of speakers and they arrived looking like new. I’ve also purchased a replacement arm for my turntable and a headshell. Always a good experience.
     
    Shawn likes this.
  8. Martin Takamine

    Martin Takamine spinning black and silver

    I bought a TT from them last May with only 1 speed bump in the transaction, it was on backorder but the website failed to indicate that status. I ordered on a Wednesday, checked order status Thursday and there was no change. I checked order status Friday and there was no change. So I call and was told the TT was on backorder but some units would be in the following week and mine would ship that day. Good to their word my TT shipped the following Wednesday so only 7 days from order date to ship date. At the time this particular TT was backordered everywhere I searched. So my advice is you should call to confirm the item is available.
     
  9. james

    james Forum Resident

    Location:
    Annapolis
    Pretty sure a different version of this thread exists with many purchasing experiences.

    I remember because I chimed in that I bought a Yamaha AS-2000 from them and it was great.
     
  10. avanti1960

    avanti1960 Forum Resident

    Location:
    Chicago metro, USA
    yes and i have visited them driving up from the chicago area. their building is in the shadow of lambeau field which made the trip very cool
    completely reputable people that take good care of their merchandise. also received a more than fair trade value for my old amplifier.
    don’t hesitate if something catches your eye but do call first, the item might be sold
     
  11. JohnCarter17

    JohnCarter17 Forum Resident

    Location:
    Houston, TX
    Crap, just what I need, another site to entice me...
     
    wrappedinsky and MusicNBeer like this.
  12. Balthazar

    Balthazar Forum Resident

    I ordered from them, and they provided a quick and easy refund when I cancelled the order because the wait time was longer than anticipated. Low prices on a lot of things, and they're legit. Good communication, too.
     
  13. MusicNBeer

    MusicNBeer Forum Resident

    Location:
    Florida
    Yea, they sell the Technics 1200G which I'm drooling over.
     
  14. gudnoyez

    gudnoyez Forum Resident

    Location:
    Iowa
    I bought my Vincent preamp from them smooth transaction and a good deal.
     
  15. jcr64

    jcr64 Forum Resident

    Location:
    Indiana
    I bought an open-box Rega Planar 3 from them last fall. All went fine.
     
  16. avanti1960

    avanti1960 Forum Resident

    Location:
    Chicago metro, USA
    yes and i have visited them driving up from the chicago area. their building is in the shadow of lambeau field which made the trip very cool
    completely reputable people that take good care of their merchandise. also received a more than fair trade value for my old amplifier.
    don’t hesitate if something catches your eye but do call first, the item might be sold
     
  17. Vibrolux_Reverb

    Vibrolux_Reverb Forum Resident Thread Starter

    Location:
    New Orleans, LA
    Sweet. Probably placing my order tonight for a Yamaha A-S1100
     
  18. Kray

    Kray Forum Resident

    Location:
    Denver
    All add to the positive experience with HifiHeaven. Bought several items from them and sometime they sell some cool used stuff because they they trade ins

    I bought my Audiolab 6000CDT there. I was going to get the open box one, placed the order, they called me and offered a new sealed version for $25 more Or stay with the open box. So I got the new one. Deal!
     
  19. tom1040

    tom1040 Well-Known Member

    Location:
    Coast of Maine
    Good company. I order an open box Marantz SA-10. Perfect condition.
     
  20. vinylontubes

    vinylontubes Forum Resident

    Location:
    Katy, TX
    I bought my Musical Surrounding Phonomena 2+ off their eBay store. They're legit. I used their eBay store because I had a 15% coupon off coupon. The coupon maxed out at $100, but it was a great deal and HiFi Heaven delivered quickly.
     
  21. Whoopycat

    Whoopycat Forum Resident

    Location:
    Des Moines
    I bought some replacement dust cover hinges for my Rega turntable from them. No issues at all.
     
  22. james

    james Forum Resident

    Location:
    Annapolis
    I think they do that with a lot of products. Sales strategy maybe? Regardless, I was happy with the price.
     
    Kray and saturdayboy like this.
  23. Benzion

    Benzion "Cogito, ergo sum" Forum Resident

    Location:
    Brooklyn, NY
    +1. Totally legit outfit, I've bought from them on numerous occasions.
     
  24. mreeter

    mreeter Forum Resident

    Location:
    Midwest, USA
    Same here, have purchased a couple of items from them with no issues what so ever.

    Would buy from again.
     
  25. Another satisfied customer. Bought my Technics 1200G from them and a Soundsmith cart. Gave me a very reasonable trade-in allowance too.
     

Share This Page