Latest JPC experience: Ordered the Harnancourt box on May 13, it was shipped on the 19th, and arrived today (June 15). It seems to have spent a lot of time in the hands of US Customs and then US Postal Service. (I live about 3 hours from Atlanta; the box arrived in Atlanta 4 days ago.) It was packed perfectly: the Harnoncourt box was in a padded box, which was placed in another box, surrounded by foam peanuts. It arrived in pristine condition. I think they may have had to pack it that way because of the unusual shape of the box--it's 12 inches square by about 3 1/2 inches deep.