Reports on the Discogs forum indicate that they're slow on getting back to people. If you don't hear back in a couple of weeks I would submit another request. Based on what you posted here, there is no reason why they wouldn't remove the negative feedback. If the sellers feedback is left unscathed that has more to do with you than Discogs. You are the one that left the feedback and you couldn't left a negative. You chose not to, which is nice of you, but you can't be annoyed with Discogs about the feedback that you left. No one forced you to be nice. I don't want to sound harsh but basically your kindness has not been rewarded and that happens sometimes. I've been buying on both platforms for many years. Problems on both. Good times on both and I've bought under 60 items on Discogs. In addition, you did post upthread that there was other feedback warning buyers that this seller has issues with shipping and refunding. So you were warned. Discogs actually did help you though didn't they? They let previous negative feedback stand which was a warning to other buyers and when the seller did not respond they forced him to reply and suspended his account. PayPal can do the rest. If you want to talk about being forgiving then eBay is a great place to start. There are sellers selling fake memorabilia, records, etc and no matter how many times people try and report them, eBay does nothing about it.