I just sent this message to a Discogs seller: "I have to say I am very disappointed with this purchase. It was graded VG+. According to Discog's instructions on the VG+ grade... 'Record surfaces may show some signs of wear and may have slight scuffs or very light scratches that don't affect one's listening experiences.' In your comments you said it was actually "VG++" so I was expecting a record that played very well, a few steps from NM. In fact, visually the LP was heavily scratched but I withheld judgement until I played it. I vacuum cleaned it and put it on. Sometimes records that look trashed play very well. In this case, no. There was quite audible surface noise and scratches causing repetitive clicks and pops all the way through. Not only that, groove wear rendered the second half of both sides heavily distorted and unlistenable. I couldn't turn it off fast enough fearing it would damage my cartridge. I'm inclined to leave negative feedback but wanted to give you a chance to make it right even though transactions like this SHOULD be reported. Most people don't bother. Sellers who incorrectly grade records deserve to be called out publicly." How would you handle this? Hit him/her with negative feedback? Demand a full refund? Partial refund? I do not think I should have to go through the hassle of returning the record. What do you think?