That's not right. The picture looks like full sharp 1080p High Definition, but there are occasional motion glitches. As a program starts, just like with amazon, there's a period of fuzziness that lasts for maybe 15 seconds, tops. Then the image resolves to full high-def. I'm not sure if the motion glitches are because of our 200mbps bandwidth on our Wifi, or whether these services are just not sending the material with enough bandwidth. All of the streaming services seem to do the same thing - start with a soft image and then get progressively sharper until it's full high-def.