Fingerprints on both of my BR discs too. Can’t recall any other Blu-rays in my collection with them. Poor quality control at the factory during assembly.
Has anyone ordered the 3 disc version and gotten a non defective "Bird Song"? I have been holding off on ordering until they fixed this.
According to comments on dead.net and reviews on Amazon when this was first released pretty much every copy had an error about 13:50 into Bird Song where the disc either skipped or freezes.
I have it but unopened. Bought from amazon on release date. Big box arrived about the same time so didn’t get to open or listen yet. I’m sure I’m in the same boat though. Anyone receive replacement discs or as the OP asked are they now shipping with non defective disc?
I will be ordering. Hopefully I don't get a defective one. Seems like a headache getting replacements. Pacific Northwest ’73-’74: Believe It If You Need It (3CD)
So this is interesting. On two high end machines which both have HDCD decoding capabilities, it played track three (Bird Song) @ 13:38 flawlessly. No skips or jitters. When I played it on a third machine, Yamaha CD C600 which is a five disc player, it’s seems to jump from 13:38 to 13:40 and continues, so you’re missing a second of music. You can barely tell something is amiss, but it’s there. I’ll ask again, has anyone recived a replacement disc which fixed the problem. From what I’ve read, the replacement discs which were send by Rhino, have the same problem. It doesn’t appear to be a corrected and re-pressing disc.
If GD/Rhino is gonna have these discs manufactured outside of the US then let's give the job to them hosers up north. Apparently it's too hot down below us for the plant workers to wear cleanroom handwear.
My last 2 '74 shows were scratched and gouged, but everything else was mint. No rhyme or reason, just whichever discs the factory workers decided to use for frisbee on their breaks.
Those classical boxes can set you back years at a time. That bastard Szell has his hooks in me 'til Valentine's Day 2019.
Me too. And they stopped responding to my inquiries weeks ago. Is there any other channel to file a complaint?
They have this phone number on the dead.net web store: 1-800-440-8025 I haven’t tried calling them in a long time, so, not sure how helpful. I may do so soon though.
Months after initial delivery and many emails and phone calls later, I finally received my 6 replacement discs yesterday. Also asked everyone I spoke to whether they have considered using another manufacturing facility with improved quality control, but nobody had any answers for me. Those still waiting, hang in there. I had all but given up hope and they did eventually come through. Good luck!
I had started a process online for replacement disks and they also stopped responding. I then called the number and received the disks a week later. Pretty frustrating. I have had to request replacement disks before and never encountered a problem like this.
