Discussion in 'Marketplace Discussions' started by fungomatto, May 8, 2018.
I agree when you have both hands free, but filming one handed without a tripod...No other way
Im sure i will get blacklisted by Amazon soon. Ive had a few returns....mainly a mix of bad pressings and them sending me jackets with creases, splits etc.
When the band Rush re-released all their records on vinyl record in 2015, I pre-ordered them all from Amazon. Every time I got the records, they always had the same damage, the sleeves was ripped, sure I got new one whitout any problems, but then most of the time, the replacement was damaged as well on the same way, so then I had to ask for another one!
Sure, Amazon has great service, and they send new ones without any problems, and I could also keep the damage one. So now I have one (or more) copy of each record that is still sealed. But after I got all the Rush records, I was done with Amazon, they are a pain to buy from.
Arctic Monkeys new album dispatched! If my theory is true, as it was a pre-order and a new release, it will come loose in a massive box
I've ordered a lot of vinyl from Amazon and most of the time it arrived safely. I had way worse luck with eBay, Discogs, Facebook groups... lately it seems like everything I get from one of those arrives with seam splits and corner dings
I had a bad run of several orders from Amazon that were all warped - all packaged similarly, just tossed into a large box. It occurred to me that maybe Amazon’s supply chain needs work, or perhaps there was another reason that so much of their stock was warped - packaging is another issue entirely. Ordering vinyl from them has always been hit or miss for me.
That said, it’s pretty much Elusive Disc for me - have been ordering from them for many years with zero issues - I’ll gladly pay the minimal media mail shipping and wait an extra day or two.
can't speak of vinyl, but of late their shipping of CD's has been deplorable.
For the most part, pretty good. They either ship in a frustration free LP mailer or said mailer in an oversize box, with packing material to fill it out. However, sometimes they ship the LP loose in a large box and it slides around during shipping and gets dinged up. They were on quite a roll last year, they did this to me for around 5 consecutive shipments.
First try with Amazon was the Bowie BBC box, and they did the label on the shrinkwrap thing, of course it looked like somebody used it as a giant air hockey puck. Returned it. Sent another, which bounced around in a much bigger box, corners all rounded. Returned that. Third one was damaged as well. Got a full refund, ordered from Barnes & Noble, who got it right the first time.
So, to answer the question posed by the thread, I'd say Amazon is lousy at shipping vinyl. I can't imagine how bad they'd screw up a Beatles mono box or something else with 10+ records in it.
BTW, Barnes & Noble has never failed me. They shipped 5 or 6 of the Zeppelin Super Deluxe boxes and there wasn't one problem with any of them. They were all in sturdy, oversized, heavily padded boxes. No rounded corners, no damaged vinyl, sleeves or photo books. No damage at all.
I have ordered two vinyl records from sellers that their orders were fulfilled by Amazon. My first LP purchase came in an mailer box which protected my album very well so I was pleased with my purchase. Second record ordered with two other items this order was put in an oversized box and thankfully the record was un- damaged.
I have not ordered another LP "directly" from Amazon after hearing their packaging methods vary from warehouse to warehouse here in the states. I buy vinyl from Amazon marketplace sellers who pack their own orders and Ebay.
They appear to have only one size of box now which must mean massive waste of cardboard and internal packing. The boxes are also flimsier than a few years ago but miraculously hardly had an issue with damage.
Most Lps I think are now prepackaged in mailers for Amazon as they have a sticker with the title on them. Loose or prepackaged probably depends on label/distributor. I'm sure Amazon have this done at nominal cost given the quantities they shift. They must be the biggest music seller in UK/USA/World by now.
I buy a ton of vinyl from Amazon and I have never had an issue with shipping. And never a hassle returning defective vinyl. Quite frankly, and as much as I would agree with anyone that would argue it's smart to have other suppliers, I don't know why anyone would by elsewhere except to sometimes support a local dealer, which I do, but then I feel bad if I need to exchange a bad pressing, which is too often. Just easier to put it back on the porch.
DO NOT BUY OTHER ITEMS ON SAME ORDER!
They will shove ur record in a box.. if your order is just records the shipping is typically very good. Though I did once literally get a shipping label stuck to the shrink wrap of a record.... but generally if you just buy LPs they come in a LP mailer just like the better ebay stores/audiophile sites use.
I've noted this article on the Amazon website comes and goes in various guises. I couldn't find it a few months ago, buts it back again and pride of place on the Amazon UK Vinyl homepage...
We'll see in future, I have x2 David Sylvian pre-orders for Feb next year, if they come in a massive cardboard box floating around loose..........
Amazon service is good. Last week i purchased one watch, they delivered me on right time. No issue with amazon service.
Their blurb in the link is the theory ...... and to be fair most of what they send is well packaged.
Unfortunately there is also the odd “rogue” LP sent in a completely different way.
I've ordered many vinyl albums from amazon with no major issues. I recently ordered Vijay Iyer's Historicity and it arrived on Tuesday. Amazon had simply slapped a label on the cover and shipped it. Needless to say, it arrived a mess. I sent Amazon an email describing what happened and received a cheerful response saying they would address the issue with shipping as a priority and resend a copy. Well, the replacement arrived today - same issue. Label affixed to the album - this one arrived snapped in half. Emailed again and received the same cheerful message with notice that they will ship a third copy. Maybe three is a charm.
Same fulfilment centre probably. Had the same issue, 3 copies and same result!
This is the very reason I stopped using Amazon to buy vinyl, even though I'm a Prime member.
I'm not willing to go through anything more than opening my album mailer, and taking out my purchased record, ready to play on my turntable.
I hope 3 does work for you.
Yep, don’t have high hopes for the third. I’m amazed they would ship anything without a box.
Rogue packer I think. Had this happen only once with Springsteen first box set - 3 copies due to vinyl faults. Amazingly box undamaged. Today I received 100 record outer sleeves in soft bag packaging but rolled up. Roll had slipped and twisted resulting in a number being creased. First 2 are scrap but another 10 or so slightly creased will flatten at bottom of stack with weight applied. These should have been sent in a record mailer or at least a box laid flat.
I'm amazed at the number of forum members saying they don't believe these things are happening, because they've never experienced it, or even seen it first hand, so they say these must be exaggerations ? I'm sure forum rules are the only thing keeping them from calling those that have experienced damaged shipments, outright liars.
That's ridiculous, how anyone can be that narrow minded.
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