Joni Mitchell ‘Asylum Albums (1972-1975)’ Box Set Due 9/23/22

Discussion in 'Music Corner' started by belardd, Jul 28, 2022.

  1. eelkiller

    eelkiller One of the great unwashed

    Location:
    Northern Ontario
    Not the first time, an audiophile label had the same issue, third time was the charm.
     
  2. terrapinstation

    terrapinstation They call him lysosome ‘cause he runs so fast…

    Location:
    United States
    Cool. Either way they sound nice!
     
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  3. Moog Meister

    Moog Meister Forum Resident

    Location:
    Texas
    I agree, they sound just as dynamic and cleaner than the older cd pressings I have. I think Grundman did a great job, and pending fantastic reviews of the MFSLs I think I will stick with these archive sets as my go-to digital versions.
     
    terrapinstation likes this.
  4. Chemguy

    Chemguy Forum Resident

    Location:
    Western Canada
    I have the split on FTR, too. A bit disappointing, as is the non-fill issues I have on Side 1 of CAS. Sheesh.
     
  5. pmckeeaalaska

    pmckeeaalaska Forum Resident

    Location:
    Anchorage, Alaska
    I'm lucky I guess. My vinyl boxset arrived in perfect shape with flat vinyl, perfect sleeves and no non-fill issues. Love the set.
     
    Chemguy likes this.
  6. Chemguy

    Chemguy Forum Resident

    Location:
    Western Canada
    Awesome! I’ve got non-fill on Banquet on FTR, too. Sheesh and sigh.
     
  7. Chemguy

    Chemguy Forum Resident

    Location:
    Western Canada
    I’m doing the same...not taking a chance on a replacement. But I should, because it’s kinda unacceptable.

    Great sound, though.
     
    violarules likes this.
  8. Vinylfindco

    Vinylfindco The Pressing Matters

    Location:
    Miami
    In my experience box sets are best purchased through Amazon for this reason. If there's an issue with anything , request an exchange and you have 30 days to return the original box. Pick and choose the best from each and assemble a perfect box. That way you don't have to send back a box that has mostly perfect elements.
     
  9. Chemguy

    Chemguy Forum Resident

    Location:
    Western Canada
    After a For the Roses box lp A/B with a Canadian OG, I couldn’t tell the difference. Recording volumes were identical. No sonic improvement to these ears.
     
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  10. spyboy

    spyboy Forum Resident

    Mac at Rhino just emailed to say he has received replacement Court & Spark CDs and will ship it out.
     
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  11. Stone Turntable

    Stone Turntable Independent Head

    Location:
    New Mexico USA
    This is like a brain-destroying ethical counterpart to the trolley problem.

    On the one hand, it sounds like a tidy and no-one-gets-hurt tactic for solving a minor personal problem on the sly. On the other hand it also seems like monstrously self-serving and dishonest crime, and if Jeff Bezos found out about it, you would mysteriously disappear and no one would ever see you again.
     
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  12. Eric_Generic

    Eric_Generic Enigma

    Location:
    Berkshire
    I assume we need to email Rhino directly (if we haven't already).

    EG.
     
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  13. Wildgift

    Wildgift This is the modern world that I've heard about...

    Location:
    Stamford, CT
    Does anyone have an email address that they know would work?
     
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  14. spyboy

    spyboy Forum Resident

  15. sennj

    sennj I'm slower than I look...

    Location:
    Muskegon, Michigan
    Thanks for posting this.

    Immediately after I heard the duplicate track issue I tried to contact Joni's site directly and they completely ignored me; I tried Warner where I was also ignored; and I tried some contact at Rhino who wanted me to "take a picture of the defect" and send that in. Hard to capture a digital "glitch" in a pic, so I kind of gave up that this would ever be rectified.


    Fingers crossed that this is finally happening! :tiphat:
     
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  16. Eric_Generic

    Eric_Generic Enigma

    Location:
    Berkshire
    Sent them a message. Will report back if and when something happens :)

    EG.
     
  17. Vinylfindco

    Vinylfindco The Pressing Matters

    Location:
    Miami
    What would you suggest one do if they receive a defective disc in a box set...wouldn't you ask for a replacement? Since they don't replace individual discs, they ship a new box. So you are saying to return the box with the defective disc and go through the same thing again with the new box. It's better and less expensive for them to allow you to get a perfect box, than doing multiple returns again and again.
     
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  18. Musicisthebest

    Musicisthebest Exiled Yorkshireman

    Location:
    Manchester, UK
    Me too.
     
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  19. Eric_Generic

    Eric_Generic Enigma

    Location:
    Berkshire
    Hmmm, got a reply, but doesn't sound very promising. If the discs are ready to ship out, Rhino should know about it and not send me on what looks like a wild goose chase....

    -----------------------------------------

    Thank you for contacting us!

    I am very sorry to hear that there is an issue with your item.

    Please fill out our Specialty Request form.

    Upon completion of the form, your request will be escalated to a customer service specialist.

    Due to the additional research & processing involved with specialty requests, we will ship your requested item and/or update you on our progress within 8 weeks.

    Thank you for your patience.

    Sincerely,
    Rhino Store

    -----------------------------------

    EG.
     
  20. Musicisthebest

    Musicisthebest Exiled Yorkshireman

    Location:
    Manchester, UK
    I've received the same email containing the same link. Something to fill in tomorrow when I'm more awake.
     
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  21. sennj

    sennj I'm slower than I look...

    Location:
    Muskegon, Michigan
    I received the same message today. I'm hoping that this is just the way that WMG requires replacement requests to be filed and not, as you state, some wild goose chase.

    These folks have been less than impressive when it comes to basic customer service so far...
     
  22. spyboy

    spyboy Forum Resident

    I guess this is just procedural and something I did back when I first reported the fault.

    This is the verbatim message I received:

    "I apologize for the tardiness of this follow up.

    I have received replacement Court and Spark disc stock.

    Would you reply to this email with your name & shipping address?

    Upon receipt, I will send out your replacement disc as soon as possible.

    I am sorry for the delay and thank you for your patience."
     
  23. Now they can get on to the Harvest BBC DVD.
     
    marc roberty likes this.
  24. Alan2

    Alan2 Forum Resident

    Location:
    UK
    Yes that's what I do. But I gave up on the JM Asylum box. And shortly after I got one of those emails from amazon about 'returning items in a non-saleable condition', though it was only once.
     
    Vinylfindco likes this.
  25. Eric_Generic

    Eric_Generic Enigma

    Location:
    Berkshire
    I filled it in, so let's see what happens. Nothing ventured, nothing gained.

    EG.
     
    Timjosephuk, sennj and Musicisthebest like this.

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