Mobile Fidelity Ultradisc One Step of SANTANA, BILL EVANS TRIO, etc.*

Discussion in 'Music Corner' started by Drew769, Dec 1, 2015.

  1. Moroboshi

    Moroboshi Well-Known Member

    Location:
    Switzerland
    Received my copy of PIJ today. There are some scuffs on both sleeves and a small seam split on one of the sleeves, which is a bit of a bummer but the sound is great. Will be interesting to compare this to the AP 45 version from the complete Riverside box set.

    Mofi should do the packaging like with the 2007 reissue of The Song Remains The Same box set I have, with the nice all around padding that makes it a nicely tight fit (and I think prevents seam splits with the heavier 180g pressings) and also add a sheet of thin bubblewrap between the two sleeves. Seems like an easy enough fix.
     
  2. You left out your error ratio of 49.9% - 74.9%
     
  3. mpayan

    mpayan Forum Resident

    So if I get a SRV/Evans hybrid and the outer sleeves are perfect that would mean Id have the rarest of rare




    Actually, I guess if I get any One-Step boxset with perfect outer sleeves then that would be the rarest


    :idea:
     
  4. AnalogJ

    AnalogJ CMO (Chief Musical Officer)

    Location:
    Salem, MA
    1/3rd of that is due to user error. The other 2/5ths is due to the rotational speed of the earth, minus anti-skate.
     
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  5. Preston

    Preston Forum Resident

    Location:
    KCMO Metro USA
    That sounds like the Sex Panther bit from Anchorman: (can't remember it exactly, but) ".... 50% of the time this works every time."
     
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  6. MYKE

    MYKE Analog Upstairs, Digital Downstairs

    It baffles the Hell out of me how this is supposed to be the solution.
    Not that they're going to find a better way to avoid the problems, no, but that they're going to accept returns, and replacements.
    So you take your car to a mechanic, who tells you to your face, " look, I may not be able to fix this, but I'll gladly accept you bringing your car back here, over, and over until I can get it right ! "
    What happened to getting it right in the first place ?

    Both my Abraxas, and my BOTW came from forum members, who dealt with making sure everything was as it should be, before selling to me.
    I've pre ordered Fragile, but now am watching closely as these other releases are being received, before deciding to cancel , or not.
     
  7. John D.

    John D. Forum Resident


    Until they sort this problem out, gladly to replace at no cost is acceptable for me in the interim. If people want to cancel orders, I'm all for your right to do as you please.
     
    FashionBoy likes this.
  8. Dr. Funk

    Dr. Funk Forum Resident

    Location:
    Fort worth tx
    "60% of the time, it works every time" :righton:
     
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  9. Guitarded

    Guitarded Forum Resident

    Location:
    Montana

    From MD?

    If so, you have nothing to worry about but the inconvenience.

    But-yeah, these are not hard problems to solve.
     
  10. MYKE

    MYKE Analog Upstairs, Digital Downstairs

    That's the point, I don't see any proof whatsoever on their part, to "sort any of their problems out." They see no dip in sales, even though these complaints are now showing up elsewhere on social media. I watched video of a guy putting on his Bill Evans, and SRV comes out of the speakers ! At $137 a pop, having to rebox my purchase, drive it to the PO, stand in line, is unacceptable to me, and should be to others.
    Why it isn't is what fascinates me.
     
  11. MYKE

    MYKE Analog Upstairs, Digital Downstairs

    Yes, the only place I'd order such an expensive item, would be directly from the distributor.
     
    dkurtis likes this.
  12. Skynyrd77

    Skynyrd77 Active Member

    Where is the yes-fragile one step preorder?
    I haven’t noticed that yet.
    Got my Bill Evans yesterday but haven’t had a chance to open it yet
     
  13. lukpac

    lukpac Senior Member

    Location:
    Milwaukee, WI
    FYI

     
    MYKE likes this.
  14. John D.

    John D. Forum Resident

    I feel your pain, but I'm not ready to throw in the towel just yet.
     
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  15. MYKE

    MYKE Analog Upstairs, Digital Downstairs

    Well, as Luke just pointed out, I guess it wouldn't be more than a phone call. Still, an awfully strange way to run a profitable business, with a reputation that has to be taking a hit by now.
     
  16. Gdgray

    Gdgray Well-Known Member

    Location:
    Tampa
    Received PIJ box #2044 from Mofi .Box in great shape, no scruffed seelves, vinyl flat and sound was outstanding, all I can say is wow. Previously bought Village Vanguard from third party. Seelves were very scruffed but vinyl in great condition. Sound also outstanding.

    I purchased all the Dylan mono releases and all the Miles quartet releases from Music Direct and didn’t experience any issues.

    My understanding was no Math required for participation in this forum. (-:
     
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  17. dkurtis

    dkurtis sonofthefather

    You only have to be able to count to two to order from Music Direct.
     
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  18. dkurtis

    dkurtis sonofthefather

    Music Direct has made returns or replacements as easy as they possibly can. What other company offers to send a replacement out without first receiving the damaged item? It comes across as indifference, but it is really unmatched customer service.
     
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  19. MYKE

    MYKE Analog Upstairs, Digital Downstairs

    Amazon, actually. :shrug: Personally, after our mutual transaction of BOTW, I'd rather have you open my Fragile, then send it on. :hide: I hope I never forget how generous and patient you were Sir.
     
  20. musictoad

    musictoad Forum Resident

    Location:
    Salt Lake City, UT
    I just want you to all know that last night I dreamt I found a used copy of the Abraxas One-Step for sale at Target.

    I woke up quite disappointed.
     
  21. Guy from Ohio

    Guy from Ohio Forum Resident

    Location:
    Ohio
    ...
    You should still check your credit card to make sure you weren't hacked
     
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  22. MYKE

    MYKE Analog Upstairs, Digital Downstairs

    Has to be placed by phone. :tiphat:
     
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  23. Bill Mac

    Bill Mac Forum Resident

    Location:
    So. ME USA
    I just cancelled my preorder for all the upcoming One-Step LP sets and got an RMA for the sealed Portrait In Jazz One-Step from Music Direct. There were no issues and the CSA from Music Direct was very helpful and professional. I stated my concerns with the SRV issue as well as scuffed sleeves with Portrait In Jazz. The CSA made note of those concerns and was very understanding. I'm out as far as buying future One-Step LP sets but will continue to do business with Music Direct in the future. They have always been excellent to deal with and totally professional at all times!
     
  24. MYKE

    MYKE Analog Upstairs, Digital Downstairs

    What is an RMA please ?
     
  25. John D.

    John D. Forum Resident

    I know by your posts that you are more of a digital person to begin with. I can understand coming into these One Steps with that history in place. Your concerns are valid ones, and now you can sleep better at night.
    A bunch of us on this forum started out with vinyl, myself going back to the 60's, we didn't know what a music CD was for more than twenty years down the road. Personally I will take a good LP most days over any CD.
    I still buy and listen to CD's, but mostly on headphones. Maybe you will change your mind after MoFi gets it's act together and you get your turntable set up and running.
     
    honestabe316 and Bill Mac like this.

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