My first Discogs bad psycho-seller encounter

Discussion in 'Marketplace Discussions' started by Dave, Mar 21, 2019.

  1. uzn007

    uzn007 Pack Rat

    Location:
    Baja Virginia
    Yes, I got that, but I don't think that's actually a violation of Discogs policy.

    Sales & Transaction Policy

    I'm not defending this guy in any way, but Discogs is a very seller-friendly marketplace (e.g. sellers can get negative feedback removed, which they can't on Ebay, etc.).

    I don't see anything in your exchange that specifically violates a specific policy. I could be wrong. And I'm not saying you shouldn't have reported the guy, but I am saying, don't get your hopes up. Please update us on the outcome in any case.
     
    melstapler likes this.
  2. Dave

    Dave Esoteric Audio Research Specialistâ„¢ Thread Starter

    Location:
    Greater Vancouver
    Nothing really other than I did get a full refund. He can't be forced to reinstate the initial positive feedback he left. I did the right thing and changed my feedback to a neutral while still warning any future buyers fully.
     
    uzn007 likes this.
  3. gener8tr

    gener8tr Forum Resident

    Location:
    Vancouver, WA USA
    This type of comment always makes me laugh:

    "I just said not to buy more cd because your rating is very strict"


    I also enjoy the "Near Mint For It's Age" grade some sellers use.

    People, NEAR MINT is a physical condition not dependent on age. An item is either near mint or it is not. PERIOD.
     
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  4. uzn007

    uzn007 Pack Rat

    Location:
    Baja Virginia
    And its corollary, "You got a good deal at that price."
     
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  5. MichaelXX2

    MichaelXX2 Forum Resident

    Location:
    United States
    I had more than a few people on eBay get needlessly aggressive when I challenged their "NM" record grading, especially when they proudly proclaimed they only did visual grading as play-grading would take way too much time. One guy said I had a lot of audacity to expect vinyl records to play reasonably quiet. In hindsight, I guess I did.

    At least when you get a CD that isn't quite as described, the **** thing will still actually play without noise.
     
    MYKE likes this.
  6. Dave

    Dave Esoteric Audio Research Specialistâ„¢ Thread Starter

    Location:
    Greater Vancouver
    Not always, sometimes there can be drop-outs and a skip.
     
    Louise Boat likes this.
  7. no.nine

    no.nine (not his real name)

    Location:
    NYC
    Yes. I've said in the past that there's no sliding scale for a NM grade. It means a disc which could pass for being new, allowing for only the least significant visible blemishes. Period.

    A big part of the problem is that these kind of sellers HONESTLY think you're just picky. You're trying to screw THEM. No matter how much you explain your position, no matter how clear and polite you are, you're being unreasonable. After all, the CD plays fine, right? Why would anything else matter?

    One time I bought a CD in allegedly NM condition; it turned out to have scuffing covering the entire playing surface. Like it had never seen the inside of a jewel case except when it was brand new and then again when the seller finally put it back in the case years later to ship it to me. His response to my request to return it for a refund consisted of a missive defending his integrity and honesty. It ran several paragraphs long (like many of my posts :D ), with a concluding statement of "it's a great condition CD and it's not easy to find. You got a bargain".

    Some people just don't get it. What can you do?

    Except register a claim through Paypal. ;)
     
  8. melstapler

    melstapler Reissue Activist

    Definitely. Another grade I've seen used by sellers at record shows and other sites is the "plays mint" phrase. I find that amusing, because an item could play like a mint copy and still have flaws or imperfections which drastically reduce the value of a particular record.
     
  9. Strat-Mangler

    Strat-Mangler Forum Resident

    Location:
    Toronto
    Or they use a cheap elliptical cart which isn't revealing at all and is quite forgiving of these imperfections.
     
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  10. Yamahaha

    Yamahaha Active Member

    Location:
    Alberta, Canada
    Discogs removes negative feedback for sellers no matter what. I have seen guys rack up the negatives all with teh same reason and check a month later, they are gone and its a perfect feedback rating. Cant trust that site.
     
    uzn007 likes this.
  11. Strat-Mangler

    Strat-Mangler Forum Resident

    Location:
    Toronto
    Depends on many factors. eBay doesn't let sellers give negative feedback so if I sell an item, I can't be forewarned of problem buyers.

    Discogs will remove feedback if they see an exchange on the order page that they see is worthy of removal.

    For instance, one buyer couldn't follow my instructions to make sure his Discogs and PayPal shipping addresses matched which one condition under which Discogs will support a seller. If the buyer refuses to do so, i can cancel the sale under that reason. Though the buyer has the option of leaving feedback, I can appeal to have it removed and they'll quickly see how the terms weren't followed and remove that feedback.

    Point is most people fail to see context. We don't know the ins and outs of an order and the exchange contained therein. I wouldn't assume and jump to conclusions.
     
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  12. Dave

    Dave Esoteric Audio Research Specialistâ„¢ Thread Starter

    Location:
    Greater Vancouver
    :agree: Exactly! You wouldn't believe how many negatives and neutrals I viewed where the buyer is complaining about shipping taking so long even though the seller did ship within 2 days. Like it's the sellers fault or something. :rolleyes:
     
  13. GentleSenator

    GentleSenator what if

    Location:
    Aloha, OR
    ugh. thankfully i've yet to have one of those nuts even try to buy from me (and i always ship within 2 days).
     
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