My PayPal was disabled!!??

Discussion in 'Marketplace Discussions' started by Chris Desjardin, Jul 3, 2019.

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  1. Chris Desjardin

    Chris Desjardin Forum Resident Thread Starter

    Location:
    Ware, MA
    I got an email today saying my PayPal account had a problem and would no longer be allowed to use it. I assumed it was a hoax, and ignored it. However, when I logged in today, it had the notice again.

    The email said after a review of my account, they found potential risk associated with it, and my "business" was inconsistent with their user agreement. I sell vinyl records - not sure what kind of risk they are talking about. I checked their user agreement and I do nothing in violation of it.

    I called them and spoke with someone, and she will be calling me back in a couple of hours. I have to say I am kind of freaking out about this now...

    Has anyone else gotten a message like this?
     
  2. Dave

    Dave Esoteric Audio Research Specialistâ„¢

    Location:
    Greater Vancouver
    Weird, everything's normal in my little part of the Paypal world.
     
  3. aperfecttool

    aperfecttool Ænimic

    Location:
    RDU, NC, USA
    Sorry to hear that Chris :( Is the account "disabled" or "frozen"? What I have seen is this happens whenever there is a "spike" in the amount of money being received in your account - you might have sold a lot recently and receiving money from a lot of different folks within and outside US as well which triggered this event. This could also happen if someone has lodged any complaint against your "business".
     
  4. Strat-Mangler

    Strat-Mangler Forum Resident

    Location:
    Toronto
    I've heard of this and even know someone to whom it happened. When the volume of incoming transactions is high, it gets red-flagged. After a while, you'll get a message like this. In the case of my friend, they actually canceled his account and banned him from using their services.

    My guess (purely a guess) is they want people to pay them for using their business plans. Nevertheless, I find their approach rather strange.

    Keep us updated, Chris!
     
  5. Chris Desjardin

    Chris Desjardin Forum Resident Thread Starter

    Location:
    Ware, MA
    Frozen, I guess. The notice said I could no longer use PayPal and that they were holding my funds for 180 days. Very strange...

    I have sold a lot recently - maybe that's it? I believe I already have their business account - I sort of remember years ago them telling me I had to do the switch.

    I haven't heard back yet, so still no idea what it could be...
     
  6. J.A.W.

    J.A.W. Music Addict

    Maybe it's something to do with anti-money-laundering regulations they are forced to apply when a lot of money is coming in and they have to start an inquiry. Just a guess. Not saying you're involved in any way, by the way.
     
  7. Chris Desjardin

    Chris Desjardin Forum Resident Thread Starter

    Location:
    Ware, MA
    Just got off the phone with them. My account has been restored - it was all a mistake. Very strange, but I'm just glad to have it back!

    I was able to draw down my funds, so they really did restore it. No idea what happened, but the guy I spoke with was very nice and very helpful.
     
  8. Chris Desjardin

    Chris Desjardin Forum Resident Thread Starter

    Location:
    Ware, MA
    Possibly, but when I say a "lot of sales", I mean no more than $1,000 in the past month. I assume if someone was going to launder money they would be looking for more than that. But who knows?
     
  9. sw61139

    sw61139 Well-Known Member

    Location:
    Kentucky
    Occasionally, the seemingly arbitrary acts that PayPal, eBay and Amazon pull on their customers are just baffling to me. I'm glad you didn't go down a months-long rabbit hole with your account.
     
  10. Gary

    Gary Nauga Gort! Staff

    Closed at OP's request. :)
     
    MYKE likes this.
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