Origin Live customer service

Discussion in 'Marketplace Discussions' started by vconsumer, Oct 13, 2020.

  1. vconsumer

    vconsumer Forum Resident Thread Starter

    Location:
    Colorado
    I've been thinking about placing an order with Origin Live but have been reading that their customer service is lackluster. Anyone here who can share their experience?
     
  2. Slippers-on

    Slippers-on Forum Resident

    Location:
    St.Louis Mo.
    I love Orgin Live...very musical turntables and some excellent tonearms. I was doing a lot of research into the company as I was thinking hard about a purchase of the Resolution Record Deck with a Encounter Tonearm. I sent an email to the company, about warranty and some other matters and the founder, Mark Baker replied 2 weeks later. I did hear a lot of chatter about customer service but I decided to go another direction when I got a deal I couldn't refuse. but have not totally written of Origin Live....who knows what the future has to say! I think he has a great product...a very musical turntable.
     
    vconsumer likes this.

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