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Reasonable partial refund on damaged CD box set

Discussion in 'Marketplace Discussions' started by rpd, Jan 14, 2021.

  1. rpd

    rpd Senior Member Thread Starter

    Location:
    Nashville
    So, I just grabbed the Complete Columbia Johnny Cash CD box set off Discogs. It’s still available new on Amazon for $217. I try to buy from individual sellers if I can. Bought a “near mint” set for $175 shipped. No reason to believe this is not a good seller.

    Well, the CD box was damaged in shipment (I assume). Although there was no obvious damage to the shipping box. But now there are 2 seam splits on the box top corners. I think the seller should have tightly shrink wrapped the box prior to shipping.

    Even though I generally don’t want damaged boxes, I really don’t want to return the set. Any suggestions on what is a reasonable $$ amount to ask for as a partial refund? I really have no idea.
     
  2. pscreed

    pscreed Upstanding Member

    Location:
    USA
    It looks like the lowest price it ever sold for on discogs is $136.99... I think I’d ask the guy for $20 bucks. I’m really finicky about this stuff though.
     
  3. The Hud

    The Hud AKA: AKA

    This is tough. I looked on eBay and found a empty Johnny Cash box for $50 plus $12 shipping.

    I was going to say ask for half of what you would pay for a replacement box, but in this case I would just return it and get a new set.
     
  4. Myke

    Myke Listening

    Got mine for $110 all in back in 2016. M- all around. Classifieds sale from a fellow member.
     
  5. rpd

    rpd Senior Member Thread Starter

    Location:
    Nashville
    Thanks. I will ask the seller to pay the full cost of this replacement box. Seems reasonable
     
  6. Mark Snowden

    Mark Snowden Forum Resident

    Location:
    Devonshire
    What seller has shrink wrap? Everything I've had from discogs has been taped and bubble wrapped.
    I think you're being unreasonable asking for full replacement box cost, $62 off a $175 set is way too much.
    Return the set and find another without the flaws.
     
  7. rpd

    rpd Senior Member Thread Starter

    Location:
    Nashville
    i meant bubble wrap.

    I don’t think the guy can re-sell this set. So I think he should pay for the replacement box. If not, he’s also out shipping both ways.
     
  8. Mark Snowden

    Mark Snowden Forum Resident

    Location:
    Devonshire
    As I said, I think you're being unreasonable, you wanted the set on the cheap and the case isn't perfect when delivered. Return and buy a new set from amazon.
     
  9. rpd

    rpd Senior Member Thread Starter

    Location:
    Nashville
    Actually, I was trying to help out an individual seller vs buying from Amazon. $175 used was “on the cheap”??? He described the item as mint. I sure appreciate all opinions, but I’m sure surprised by yours.

    do you ever try to support individual sellers?
     
  10. rpd

    rpd Senior Member Thread Starter

    Location:
    Nashville
    He agreed to buy the replacement box.

    thanks to all
     
  11. SJP

    SJP Forum Resident

    Location:
    Anaheim
    It should have been insured. I’ve insured much less.
     

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