Got my Otis Redding box and everything is perfect (.... except Side 1 of Sings Soul Ballads has the label for The Soul Album, everything plays correctly, just a misplaced label). Sounds great. Looks great. Priced great! Thanks to you good people here at the SHFtv, I'm enjoying an early xmas present to myself. Special thanks to @palisantrancho for posting.
Mine arrived today! I've just listened to Otis Blue – my favorite of his. Sounds perfect. Clean. Flat. Clear. I'm gonna enjoy listening through all of them. You've got me curious about the label error. I'll have to see if that happened on my copy too.
Anyone else still waiting on the Otis box? I ordered it the day after it went on sale, and haven't got a shipping confirmation yet.
Finally received a response on my order Thank you for contacting us! I am very sorry that your order has not shipped. We are working to get your shipment out as soon as possible, and you will receive a confirmation email when your order does ship. (Unfortunately, we cannot provide an estimate as to when your order will ship, at this time.) I apologize again for the delay and inconvenience.
Did it come? I was told I would get a refund after it shipped for the confusion. Still no word. I'm guessing it will resolve eventually
I just got my shipping confirmation a couple days ago. Has yours shipped out yet? They didn't offer me any type of refund.
I haven't heard back. Really unusual customer service. I am assuming after the holidays it will correct itself.
Here's the message they sent : Thank you for your email. I am very sorry for the delay and runaround that you have experienced. We will refund your order when it ships. (You will receive a confirmation email when your order goes out.) I apologize again for this frustrating experience and thank you for your continued patience. Sincerely, Phil Rhino Store So it's really odd to me that they can't even tell me when it's going to ship or that they wouldn't just refund my money right away. The whole thing is strange
When do these generally ship in relation to release date? The Ramones set has a release date of the 6th. I haven't gotten anything other than the confirmation when I ordered last month.
I sent them a message today since the release date for this is tomorrow. Here's the response: Holiday Team (Rhino Store) Jan 5, 2023, 6:44 PM EST Thank you for contacting us! Due to unexpected delays, the processing and shipping of our orders is taking longer than usual. However, we are working to get your shipment out as soon as possible, and you will receive a confirmation email when your order does ship. (Unfortunately, we cannot provide an estimate as to when your order will ship, at this time.) We apologize for the delay and any inconvenience. Thank you for your patience. Sincerely, Phil Rhino Store
Rhino just canceled my order from December 12th. They said they were going send the merchandise if they could. We shall see...
It's back. Today is Fleetwood Mac 12 Days of Rhino Rhino - Official Store Coming up: 12/1 - Fleetwood Mac 12/2 - Black Sabbath 12/3 - The Monkees 12/4 - Joni Mitchell 12/5 - Van Halen 12/6 - Depeche Mode 12/7 - Yes 12/8 - The Band 12/9 - Stevie Nicks 12/10 - David Bowie 12/11 - Sex Pistols 12/12 - Led Zeppelin