Rhino Store

Discussion in 'Marketplace Discussions' started by Vinyljunkie22, Jun 27, 2020.

  1. Vinyljunkie22

    Vinyljunkie22 Well-Known Member Thread Starter

    Location:
    CA
    Has anyone ordered from Rhino's online store Rhino.com? I ordered something about a month ago and it hasn't shipped yet. I contacted customer support and they basically said "We Can't Help You". :mad:
     
  2. Antenociticus

    Antenociticus Forum Resident

    Rule #1 of buying anything on line:
    Use a Credit Card, then if something goes wrong you can dispute the transaction with the card company.
     
    Vinyljunkie22 likes this.
  3. ggergm

    ggergm   If you want to   sing out, sing out

    Location:
    Minnesota
    The only thing I ever ordered from the Rhino store took months to delivered. I had read on this forum that deliveries could take that long from the Rhino store so I wasn't surprised. It was a great price on the album. Why the Rhino store takes an eternity to fulfill orders, I have no idea, but that seems to be the case.
     
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  4. Vinyljunkie22

    Vinyljunkie22 Well-Known Member Thread Starter

    Location:
    CA
    Well Assuming with COVID it could be YEARS now
     
  5. Myke

    Myke Analog Upstairs, Digital Downstairs

    Late last year I ordered the James Taylor vinyl box.
    I waited, and waited, and waited some more.
    There was an excuse about their moving warehouses that was supposed to appease me, it didn't.
    I finally opened a case with Pay Pal, and BAM ! here came my box.
    Imagine that.
    That ended my relationship with the Rhino store.
     
  6. Vinyljunkie22

    Vinyljunkie22 Well-Known Member Thread Starter

    Location:
    CA
    Just received it in perfect condition. I guess it was worth the wait considering they are the only ones who have it.
     
  7. Chee

    Chee Forum Resident

    Location:
    Denver
    Does WMG still own Rhino?
     
  8. ScramMan2

    ScramMan2 Forum Resident

    Location:
    Portland OR
    Yes. And fulfillment is done by a 3rd party. They just recently switched vendors again.
     
  9. Chee

    Chee Forum Resident

    Location:
    Denver
    3rd party is dangerous. I've heard of them operating north of Burbank for record companies and they have a short shelf life due to terrible employees, theft and all the other terrible things.
     

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