I would read the release notes before applying firmware not only is it difficult to do you need as rs232 cable but also the firmware probably just tweeks features and stuff I doubt it does anything to affect reading of CDs, there's no acknowledged issue to fix. V1.01 just affect cd text nothing else.
@John3655 , what I was bringing up was that my very recently purchased unit has 1.02, not the 1.01 which is all they have on the site. With 1.02, mine has none of the issues his has. Kind of a Hail Mary to see if he can first get it from support and then if he can apply it. Since it came with my CD11, I have no idea what it fixes... You can order the cable from amazon and the software to upgrade runs on Windows.
Modern CD players are chip based and have a memory similar to computers. I managed to put my CXC into some kind of random shuffle after using a different remote control. Jumped tracks mid way in no particular fashion. It only sorted itself after unplugging and leaving it without power for a few hours. Presumably this allowed any stored commands to electrically discharge from memory.
You could consider trading or selling it, they're are solid players out there. My CD player with zero issues sounds better than do my Apple lossless files into the same integrated with a respectable internal dac
❓ Does your CD player and your Apple Lossless files enter your Integrated on the same interface type? SPDIF, USB?
The more I read about some current day CD players, the harder I cross my fingers that my old Technics player doesn't crap out on me.
Couple of times I've put a cd in and it hasn't quite settled centrally then there's been some misreading. Eject and reload fine.
Oh hey don't be put off, this thread is only here because people care about this player. There might be a handful of faulty ones amongst thousands sold. Some of the issues are non issues like the click at the start and end of playback it's just a relay switching on the outputs and is a sign of quality. All my chord DACs have made a similar click at far higher cost. Cheaper players use a transistor that doesn't click but isn't so good for the signal path. The drive tray auto retracting is just a feature that sometimes isn't convenient but it's not a big deal. This player wipes the floor with anything sub £1000.
he only has to set repeat off on the remote, it'll never do it again...it seems the strange repeat last track function in on by default. By the way this player sounds incredible...
1.2 firmware for a CD11? Wow, I thought mine was recent at 1.02? According to the manual, the repeat feature resets to off when the disk is ejected so if that setting was sticky something might be up with the player... There is no system menu setting for repeat, just the remote button. "NOTE: The REPEAT function is automatically cancelled when the disc is ejected." (from the manual)
I apologize, my version is the same, 1.02. Having read this forum, when I first turned it on I tried to see if it repeated the last track, and it did. Then I selected repeat off from the remote button and since then it never repeated the last track. This from day 1. So on my device that weird function was there by default somehow.