Fraud? Those are pretty harsh words for a company making a product for a niche market, where final configuration (cartridge selection) and assembly is to be performed by the (hopefully) experienced end user. Honestly, I haven't found any posts indicating people have been unable to actually use their turntables. I'd have the cartridge terminals replaced in about a half hour, and be working on the belt issue next (maybe fixable by simply adjusting the height relative to the motor pulley). This isn't fraud, nowhere near.