Dismiss Notice
We are making some updates and reconfigurations to our server. Apologies for any downtime or slow forum loading now or within the next week or so. Thanks!

Seam split on new/sealed MFSL 2LP album

Discussion in 'Marketplace Discussions' started by ScramMan2, Jan 4, 2021.

  1. ScramMan2

    ScramMan2 Forum Resident Thread Starter

    Location:
    Portland OR
    GD Mars Hotel MFSL 2-482. December 2019 release.

    Album was sealed and shipped in recycled Whiplash mailer with proper cardboard padding.

    Buyer says it has a seam split both inside and outside the gatefold cover. About 4 inches long.

    Anyone else heard of this being an issue?

    I have two other new/sealed copies and both look fine. I'm certainly not going to open the titles and see what's going on.
     
  2. visolo

    visolo Well-Known Member

    No returns. He opened it, he bought it. Besides, the music is on the disc, not the seam.
     
    Last edited by a moderator: Jan 4, 2021
  3. ScramMan2

    ScramMan2 Forum Resident Thread Starter

    Location:
    Portland OR
    Buyer sent two pictures. Probably damaged in shipping. I'll give him a full refund when he returns it.

    It's the right thing to do, falls under 'not as described'.

    I was wondering if anyone else has run into problems with this title.
     
    mikeyt likes this.
  4. visolo

    visolo Well-Known Member

    You sent him a brand new and sealed record. That's what he received. How is that "not as described?"
     
    BrokenByAudio likes this.
  5. ScramMan2

    ScramMan2 Forum Resident Thread Starter

    Location:
    Portland OR
    Seam splits are not as described. It was perfect when it left here. eBay has a refund policy for that.

    I have a perfect track record on every platform I sell on.
     
  6. visolo

    visolo Well-Known Member

    Oh, I didn't know this was an ebay transaction. Well, yeah, if that's the case they usually side with the buyer/scammer. Now I understand why you would refund, you would end up losing the case most likely even if you were not at fault.
     
  7. ScramMan2

    ScramMan2 Forum Resident Thread Starter

    Location:
    Portland OR
    Meanwhile back to the OP. Anyone know of any issues with it? I'm going to call Music Direct tomorrow.
     
  8. ScramMan2

    ScramMan2 Forum Resident Thread Starter

    Location:
    Portland OR
    I'm going to file a damage claim with the USPS also. It was sent Priority 2 day on my dime.
     
  9. ScramMan2

    ScramMan2 Forum Resident Thread Starter

    Location:
    Portland OR
    Claim filed with USPS.

    Buyer still wants another copy. He wants me to pull the vinyl out for shipping.
     
  10. visolo

    visolo Well-Known Member

    No, block him. Get your money back from USPS and move on to other buyers.
     
    glide likes this.
  11. glide

    glide Forum Resident

    Location:
    NY, NY, USA
    Seam splits happen all the time due to the way MoFi, and other manufacturers, cram the albums, sleeves, and promo liners in.

    The buyer is now asking you to open a sealed copy and send that along? What happens if it arrives scratched or there is an issue with the actual pressing. Another return, refund, and PayPal gets to keep their seller fees from you each time.

    I would suggest doing what others have said. Block this buyer and move on.
     
  12. kwadguy

    kwadguy Senior Member

    Location:
    Cambridge, MA
    A seam split should not have required opening the record.

    Arguably, a record should not be returnable for a seam split AFTER buyer opens it.

    But before opening, if it wasn't noted: Absolutely returnable. Not everyone cares, but it's a legit issue if not noted.
     
  13. BrokenByAudio

    BrokenByAudio Forum Resident

    First world problem.
     

Share This Page

molar-endocrine