Sellers Beware - Ebay is listing CDs as CD-Rs

Discussion in 'Marketplace Discussions' started by rob68, Aug 2, 2019.

  1. rob68

    rob68 Forum Resident Thread Starter

    Location:
    Michigan USA
    They need to be contacted about this. I noticed it last week and thought it was a momentary glitch but I looked at a bunch of CDs tonight on Ebay and any CD listing that uses "Ebay catalog info" is showing in that part of the listing under Additional Product Info - Format - CD-R.

    These are not CD-Rs. Granted, a small few may be official CD-R releases but most are not.

    If buyers are reading full listings and seeing this, it's likely to cause sellers to lose sales.
     
    tmtomh likes this.
  2. Dave

    Dave Esoteric Audio Research Specialistâ„¢

    Location:
    Greater Vancouver
    How are you certain they're not a CD-R with the likes of Amazon offering a ton of these things these days?

    Agreed if they are in fact real CD pressings it could be a big problem for legitimate sellers.
     
  3. Christian Hill

    Christian Hill It's all in the mind

    Location:
    Boston
    Ebay doesn't list items for sale.


    Sellers on Ebay do.
     
    aficionaudio and Strat-Mangler like this.
  4. Mr. H

    Mr. H Forum Resident

    I have avoided a few purchases after noticing they were listed as CDRs until I noticed every CD I looked at was listed that way. It must be tied to how their database looks up product info via UPC.
     
    tmtomh, Matthew Tate and rob68 like this.
  5. rob68

    rob68 Forum Resident Thread Starter

    Location:
    Michigan USA
    Look up any CD for sale on Ebay where the listing has "ebay catalog info" imbedded into the listing.

    Scroll down....look at Additional Product Features. Format will say CD-R.

    Search Luke Bell in CDs. First listing will be Import CDs last new copy. Scroll down, says CD-R.

    Search Neil Young Harvest in CDs. Says CD-R.

    Search Chris Montez - The Hits in CDs. Copies say CD-R.

    Search Beck - Sea Change. First listing, decluttr_store. Scroll down, says CD-R.

    It's all CDs. eBay's mistake. Likely costing sellers sales.
     
    Last edited: Aug 2, 2019
    tmtomh and Matthew Tate like this.
  6. rob68

    rob68 Forum Resident Thread Starter

    Location:
    Michigan USA
    I don't know when it started but late June - early July, I was having regular sales then all of a sudden not one sale for almost 3 weeks.

    Could just be a coincidence but...
     
    tmtomh and Matthew Tate like this.
  7. Mr. H

    Mr. H Forum Resident

    You should just make it a common disclaimer on all your listings. I thought about contacting the seller but they are a larger company and in the past sellers like that are unable to provide reliable information anyway so I thought it would be a waste of time and best avoided purchasing.
     
    tmtomh and Matthew Tate like this.
  8. rob68

    rob68 Forum Resident Thread Starter

    Location:
    Michigan USA
    Thanks, yeah I temporarily ended all my listings today because I'm going out of town for a few weeks and will re-list them when I get back.

    Just called Ebay customer service and the rep and I did CD searches together and they saw the mistake on numerous listings. The rep didn't actually know what a CD-R is til I explained it and then they realized this was a pretty big mistake going on, possibly stopping buyers from buying. He's going to report it right away so we'll see if/when the changes happen.
     
    Mr. H, tmtomh, Dave and 1 other person like this.
  9. SJP

    SJP Forum Resident

    Location:
    Anaheim
    I noticed this as well. CD-r is listed in the stock listing info so if you don't sell using stock listings, all is fine.

    I think.

    EDIT: I just checked one of my listings at random and it was created using a stock listing which said "CD-r". Just removed the stock listing info and there is now zero reference to CD-r in my listing.
     
    tmtomh and Matthew Tate like this.
  10. rob68

    rob68 Forum Resident Thread Starter

    Location:
    Michigan USA
    Yes if you use an ebay stock listing for your listing you can uncheck "Prefill listing with ebay catalog info" and it won't say CD-R but you also lose a lot of the good info about the item that buyers like to see such as total time of CD, producer credit, tracklist, UPC number etc..
     
    Mr. H, tmtomh and SJP like this.
  11. SJP

    SJP Forum Resident

    Location:
    Anaheim
    Stock listings are often wrong which is why I often avoid using them. All I need is for the UPC to be off and that gives a buyer a valid means to dispute the transaction (as in "not as described").
     
    Mr. H and Matthew Tate like this.
  12. tmtomh

    tmtomh Forum Resident

    Thank you for raising this issue - I noticed it on eBay recently too and thought it was just a problem with larger sellers mass-listing things, or maybe that I was crazy and just seeing things! :)

    It is indeed a major issue, and thank you for alerting eBay to it.
     
    Dave, Mr. H and Matthew Tate like this.
  13. Southofi-10

    Southofi-10 Active Member

    Yeap. Noticed this as well. It won't keep me from making purchases from reputable sellers. I make a lot of my buys from some of the same sellers.
    It did make me wonder why they were listed this way. I usually look at the attributes for label info,remastered,country of origin etc.
     
  14. Mirrorblade.1

    Mirrorblade.1 Forum Resident

    yeah i noticed that ebay goofed again.
     
    Matthew Tate likes this.
  15. hvbias

    hvbias Forum Resident

    Location:
    Northeast
    Matthew Tate likes this.
  16. Matthew Tate

    Matthew Tate Forum Resident

    Location:
    Richmond, Virginia
    daca and Dave like this.

Share This Page