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Shipping damage is now the new normal

Discussion in 'Marketplace Discussions' started by dkurtis, Mar 19, 2019.

  1. dkurtis

    dkurtis sonofthefather Thread Starter

    I am very impressed with the Music Direct shipments that I have received over the last few months. They really do prioritize packing and have designed some outstanding boxes. I keep them to repurpose on any records that I ship out.
  2. Rodz42

    Rodz42 Forum Resident

    Chicago, IL
    both our teams are quite embarrassing this season
    dkurtis likes this.
  3. zongo

    zongo Forum Resident

    Davis, CA
    I have to say, I've been pretty impressed with the two LP orders I've gotten from Deep Discount - both overpacked massively and came through great. I know it seems unlikely from a place with that name, but if you want good shipping of LPs, you might try them.
  4. vinylbeat

    vinylbeat Forum Resident

    I've noticed a trend lately from various eBay and Discogs sellers in using bubble wrap instead of cardboard stiffeners when shipping records. Luckily I haven't experienced any damages..,.....yet!

    But come on! Do they really think bubble wrap is sufficient? Probably takes more time to neatly wrap the records in bubble wrap than to cut up some cardboard to insert in the package.
    Dave and dkurtis like this.
  5. tennesseeborder

    tennesseeborder Forum Resident

    Chuckey, Tn
    There was an incident with the USPS where the carrier bent some books while shoving them into my mailbox. I became very angry and launched a war against the USPS. After being patronized by the post master, I decided to make complaints with agencies against the post office and the carrier repeatedly until the post office and carrier finally decided to leave any mail larger than a letter at the post office for me to pic up there. Any USPS office should be able to offer this service. My advice is be persistent.
  6. dkurtis

    dkurtis sonofthefather Thread Starter

    I have noticed that some of the new record box designs have improved the odds during shipping. If you can't improve the way they are handled - improve the box.
    fluffskul likes this.
  7. ArpMoog

    ArpMoog Forum Resident

    What's wrong with expecting what you pay for ? Only a ***** can't pack properly it's not that hard.
    I guess sheep will get what their willing to put up with.
    Just avoid the big guys problem solved because they don't care.
    This attitude though of expectations to receive goods as new as described as outrageous reeks of Beta.
  8. Deek57

    Deek57 Forum Resident

    My luck continues, so far this year I have had ten LPs delivered by amazon uk, all have been well packed, some double boxed (overkill really) all have arrived in pristine perfect condition.
    stem and SJP like this.
  9. ScramMan2

    ScramMan2 Forum Resident

    Portland OR
  10. ScramMan2

    ScramMan2 Forum Resident

    Portland OR
    I had an Eddie Money album I sold just before Christmas for $7 shipped Media Mail.

    Customer told me that the vinyl had a crack on it when she opened it. No damage to the outer package. I gave her a prompt refund, and told her not to send back the vinyl.
    Just a few days ago she sent back the split vinyl in a another box with no padding and barely put together to get to me by UPS. So now I am out of the $9 return fee.

    I would never have filed a claim on a $7 item. Now I am out of $16 just for being a nice guy.
    cwitt1980 likes this.
  11. CraigC

    CraigC Live It Up

    LI, NY
    That sucks, sorry Scram. I receive some imperfect new records that are packaged well, so I suspect some of the damage happens before they ship to the customer. Especially corner dents, frustrating for sure.
  12. kwadguy

    kwadguy Senior Member

    Cambridge, MA
    If it was a sale for eBay, you should have been able to tick a box and say the buyer keeps the item and you issue a full refund. In that case if she returns it the cost is on her.

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