I bought an electronics item on Dec. 26th. It arrived quickly about 4 or 5 days later. I turned it on and it was fine for one month. After 33 days it quit working, no signal running through it. I am going to reinstall my older unit and make sure that the failed unit has actually failed, but I am 99% sure right now. The new/used one appears dead - but after 30 days. Now I know ebay does 30 day refunds no problem (even if buyer does not accept returns). And they do 90 day refunds as well under many circumstances. But looking at eBay's buyer protection for refunds, it appears according them them I may be SOL. Coverage, eligibility requirements, and exclusions eBay Money Back Guarantee applies when: The buyer doesn't receive an item (no this is not my case) The item received by the buyer doesn't match the listing, for example: The seller sent the wrong item, or (no this is not the issue either) The item arrives broken, damaged, or faulty (nope, not this either, it failed after 30 days) The seller doesn't fulfill their return policy as stated in the listing (seller stated no returns in listing, which means I am still protected and they may not want the item back, correct?) So if this is the criteria for getting a refund on an item after 30 days (not really that encouraging) , perhaps I should file directly with PayPal asking for refund, because their buyer protection appears stronger then eBay's, PP says 180 days. And I've been a great PP source of income with not many refunds or disputes. Also ebay makes some strange demand that their decision is the final one regardless if you open up a claim elsewhere after or at the same time. They also demand you do not open another claim elsewhere (cc company or PP) The buyer responded to my questions asking if there were any things I might try. I did not threaten them with a refund checkback. They might be sure nice and just give it to me when I ask. But I am figuring that PP is where I should go for the refund request rather than ebay since seller did not offer returns, and my case is none of the above, correct? I'm still hoping seller just issues refund when and if I ask.