Sunrise Records Canada - New Stores opening thread.

Discussion in 'Music, Movie and Hardware Store Guide' started by jimod99, Apr 19, 2017.

  1. Brenald79

    Brenald79 Forum Resident

    Location:
    Canada
    Knowing how long it takes them to get CD new releases and how unpredictable their timelines are for getting orders and back catalogue in store, I can’t see myself bothering to buy CDs from them for a long time. Are you supposed to call to ask about if a CD is in stock and prices and do in store pick up? That’s practically like calling a friend on the phone to look up something on Amazon for you.
     
  2. SoundAdvice

    SoundAdvice Forum Resident

    Location:
    Vancouver
    There are several options for dealing with this issue. These are real world options I've seen in use. Sunrise having stock/prices info online(they have it privately) would be a major help for everyone involved. Somewhere between these options is a workable method for Sunrise to let customers "browse" in store.

    -glorified pick up window plexi glass with employee personal shopper.

    -face mask requested area with 10 min limit and hand wash station at front for use before AND after your browsing session.

    -I went to a funko pop figure/board game/brain teaser store. They had a basket by the cashier for product you had handled but did not purchase. Employee gives them a wipe and returns then to shelf.

    Browsing vinyl is touch heavy, but maybe they can put all the spines facing upward?

    Anyone know how book stores have let people into their store aisles?
     
  3. SoundAdvice

    SoundAdvice Forum Resident

    Location:
    Vancouver
    Not really mentioned online, but Metrotown Vancouver area mall location was fully open when I was there a few days ago. As was Chapters books.

    Sunrise had hand wash dispenser at entrance with new arrivals on one side with 6 foot lines marked on the floor. Rest of the store was open to the public but was all "one way" only aisles marked on the floor with some shelves/end caps moved to make the store feel like a quasi maze. Only the new vinyl was "ask employee for assistance" due to over touching. The used vinyl is more spread out and has less demand. Seems some Sunrises can be fully open or just "pick up of specific requests only" cashier tills with shelves off limits. Not sure I saw much new stock since March closing save for a small number of newer releases.

    Seems the 2/$22 blu rays and $5 cd were taken out in January.
     
    noname74 likes this.
  4. Thrillsville

    Thrillsville Forum Resident

    Location:
    Port Coquitlam, BC
    I think something's going on with Warner product. Last year I wanted The Regrettes' "How Do You Love?" on CD and was told that it wasn't available but they could special order the vinyl. Same thing last week with The Magnetic Fields' "Quickies": no CD available but they could special order the vinyl. I've also noticed that there's no CD version of The Flaming Lips' "The Soft Bulletin Recorded Live at Red Rocks with the Colorado Symphony Orchestra" on shelves but I have seen the vinyl version.
     
  5. jimod99

    jimod99 Daddy or chips? Thread Starter

    Location:
    Vienna, Austria
    They’ve never had a great relationship with Warner’s ever since they took over the HMV stores, many Warner’s releases never make stores on release day, if at all.
     
  6. Brenald79

    Brenald79 Forum Resident

    Location:
    Canada
    Did my 2nd trip to Sunrise Records since last Friday. Very happy they had a new release on release day I wanted. They said basically no new stock of catalogue CDs except for Country. Still found a couple of 2/$10 and 2/$20 CDs.
     
  7. Daryl M

    Daryl M Forum Resident

    Location:
    London, Ontario
    I was out to Sunrise today to pick up the Crown
    Lands (hot young Canadian duo) CD which was
    slated for release this morning. Didn't have it. The
    clerk says they have an issue getting Sony product.
    I don't know what label the band is on but the Sunrise
    tweet says it was out and available today.
     
  8. jimod99

    jimod99 Daddy or chips? Thread Starter

    Location:
    Vienna, Austria
    A common problem with the Sunrise social media accounts, announce new releases and then when you go to the store it isn't in stock.

    If you call them out on it on the FB page they just delete your post.
     
  9. noname74

    noname74 Allegedly Canadian

    Location:
    North
    I think the expectations of getting physical product on release date need to be tempered. Supply chains are moving but things are still slow and require extra time due to all the health and safety precautions at each stage of the supply chain.
     
    Blair G. likes this.
  10. Brenald79

    Brenald79 Forum Resident

    Location:
    Canada
    Went to Sunrise today. Cash only because they have no internet. The guy said they’ve have no internet for 2 weeks and have lots boxes in the back of stuff they can’t put on the shelves until the internet is back. I hope they’re getting a break in their rent this month.
     
    YUSUP SUPRIATNA and Mr.Sean like this.
  11. Brenald79

    Brenald79 Forum Resident

    Location:
    Canada
    My Sunrise has now had no internet and hasn’t been able to put out new stock in 36 days. Pretty crazy.
     
    YUSUP SUPRIATNA likes this.
  12. adm62

    adm62 Forum Resident

    Location:
    Toronto, Canada
    Where?
     
  13. Brenald79

    Brenald79 Forum Resident

    Location:
    Canada
    Metrotown. 2nd largest mall in Canada.
     
    adm62 likes this.
  14. Thrillsville

    Thrillsville Forum Resident

    Location:
    Port Coquitlam, BC
    Coquitlam Centre was like that a few weeks ago (cash only) but they're operating normally now and have been for at least a few weeks. They've also had new stock on the shelves as I got My Morning Jacket's "The Waterfall II" the last week of August and Alicia Keys' "ALICIA" and Neil Young's "The Times EP" last Friday.
     
    Mr.Sean likes this.
  15. Daryl M

    Daryl M Forum Resident

    Location:
    London, Ontario
    Popped out to Sunrise Friday morning to pick up the Tom Petty
    `Wildflowers' reissue as well as Eagles' new live set. They had
    neither in stock. I walked out into the mall and ordered both
    from Amazon. I'm not entirely optimistic that they will even
    have the Springsteen disc available on 10/23.
     
    Mr.Sean likes this.
  16. SoundAdvice

    SoundAdvice Forum Resident

    Location:
    Vancouver
    I got Nick Mason/Stones Atlantic City from Sunrise on time on blu-ray. Indie stores here in Vancouver general get vinyl on time this year, but there's been plenty of exceptions and stuff late for RSD because of the border/Canada Post/customs pandemic whatever reason. London Drugs in Western Canada have been fairly non-existent with new releases. I also notice high demand box sets
    Get allocated to the US and Amazon which happened near Xmas 2019. Less about Sunrise and more about labels playing favourites.

    I have local options and refuse to use Amazon for numerous personal/political reasons.
     
  17. noname74

    noname74 Allegedly Canadian

    Location:
    North
    Both are Warner. I was in today and they have both on order..it’s just Warner didn’t ship them to their stores yet.
     
    Mr.Sean likes this.
  18. SoundAdvice

    SoundAdvice Forum Resident

    Location:
    Vancouver
    My local mom & pop shop in Vancouver got the Pettys on Wednesday or Thursday.
     
  19. noname74

    noname74 Allegedly Canadian

    Location:
    North
    Mine too. Something up with Warner and Sunrise.
     
  20. jimod99

    jimod99 Daddy or chips? Thread Starter

    Location:
    Vienna, Austria

    There appears to be long standing issues with Warner’s and Sunrise, there were many new releases that they didn’t get until a week or two after the release date when I lived in Canada
     
    noname74 likes this.
  21. Daryl M

    Daryl M Forum Resident

    Location:
    London, Ontario
    Sunrise came through for me Friday morning. They had every new release in stock
    that I wanted: Springsteen, Arkells, Beastie Boys, Joe Bonamassa, Nickelback(!). I
    forgot to look for BOC though I would have been surprised to find that.
     

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