From what I've seen of the internals a new CPU board basically is a whole new unit. But I take your point.
I've heard back and it's fine for me to send the PCB. So that pretty much seals the deal. It's a bummer but I can live without my vinyl for a month or so to get this fixed. I can't do vinyl without the SugarCube...
You can guarantee that I will. If I lived in the USA it wouldn't be such an issue but overseas postage is terrible right now.
For a $1500+ unit they couldn’t cover shipping? Really? It’s not like you did something to it that broke it.
True. And it's been like this from the moment I plugged it in... I've got more than one criticism of Sweetvinyl, but if I can get a perfectly functioning unit for £40s worth of postage I'll take it. Though god knows what my state of mind will be if they send me back another dud...
Not to be a trouble maker...but if postage was covered as part of the warrantee I would contact Leo again. Where you are in the UK, I have no idea what the the warrantee covers in term of who pays the shipping costs both ways. If it is Sweet Vinyl both ways and you have the paper trail. Send him a copy of the email where he said he would get back to you. The unit was still under warrantee, I would politely make a stink. Point out to him that the postage costs £40s and if he had gotten back to you in a more timely manner the postage would have been totally on him. Or at least get them to pay it one way. I have had great luck with SC support and my unit has worked well after the first few firmware upgrade in 2020. But that is me. If I were in your shoes, I would have been royally pissed about the whole situation. You paid too much for that unit to have it clearly not work right under warrantee. You have a paper trail and then they nickel and dime you for postage and it was their responsibility to pay it... Not acceptable. Where it is an international purchase, the warrantees are often quite different in coverage. I had to pay $160 each way to ship my Vinyl Cleaner Pro to Germany so I feel your pain RE: International purchases and shipping costs in these crazy times.
Yeah, you can... I've been SugarCube free for a year now(?) and am surviving In fact, you should - spend a month without it and you will appreciate it all the more when it returns...
Noooo. I mean. If I had to. But I don't think I could stick it out. You're right though. When I get back a working Sugarcube it will be Christmas all over again.
Not IMHO. I had a Audiodesk Vinyl Cleaner Pro for 2 years before getting the Sugar Cube. A UCM is a big step in the right direction. The UCM can only deal with crud on the record or in the grooves. It does nothing to improve psychical damage from scratches, nor does it prevent noise for things landing on the cleaned record after cleaning while you are playing it. A good RCM AND the Sugar Cube are two big keys to quiet vinyl. They complement each other.
Fully agreed, my Degritter and SC-1 Mini are like Mulder and Scully or Holmes and Watson... umm.. Bonnie and Clyde... err... Waldorf and Statler?
So a couple years back, I was fortunate to come across a gentleman selling a Sony TC-651 and some tapes with "popular " music on them. I immediately called and set up a meet for the next day. Went the next morning and made the purchase. $100.00. Didn't really look things over till I got home. Turns out it was 52 tapes recorded with classic rock from The Allman Brothers to Led Zepplin. All documented in a 3 ring binder by tape number, album, and song. he had said that he was stationed in Okinawa during Viet Nam and did the needle drops then. I told you that to tell you this. I have my primary TT, a 78 TT and the Sony RTR routed through a Kramer VS-4S switch, to the SC-2 Mini to my system. Any clicks and pops on the taped needle drops are now gone. Life is good!
I believe it because mine has removed clicks coming from 78RPM records that were the source material for some Big Band LPs I have. The LPs surfaces are in good shape and the clicks are definitely from the 78RPM source material. You can tell by the rapid pace of some of the repeating clicks which disappear and reappear depending on whether the click and pop removal is engaged.
So if my SC-2 is removing C+P's on LP's that were recorded to tape in the late 60's, is it going back in time?
I'll keep my fingers crossed that it fixes my clicky left channel issue. I'd really rather not send my SC-1 circuit board halfway round the world right now.
Disregarding the surface noise reduction feature on the SC-1 plus or SC-2 plus, will the SC-1 Mini click and pop removal work as well as the plus series?
