The SugarCube Is Here At Last...Clicks & Pops R.I.P.

Discussion in 'Audio Hardware' started by DigMyGroove, Nov 12, 2017.

  1. Agitater

    Agitater Forum Resident

    Location:
    Toronto
    You have to identify the problem in your workflow and components. It is possible to consistently and precisely capture the qualities and character of an LP. It can’t be done with basic equipment, unfortunately, but as you scale the quality ladder the difference between an original LP and the digital needle drop result narrows to the point of disappearing.

    The Sweet Vinyl Sugarcube SC-1 Mini is superb. It contains a lot of processing power, a lot of fast RAM and - above all else - some brilliant firmware. In a high quality signal chain, the SC-1 does not audibly degrade a signal unless the LP being processed in real time is so badly damaged that it is beyond (digital) repair. The SC-1 Mini is a superbly well-designed component that works brilliantly, but it cannot perform actual magic.
     
  2. Stereolove

    Stereolove Well-Known Member

    Location:
    Melbourne
    Has anyone got their hands on the SC Mini phono stage unit? Keen to hear if it works well with MC cartridges.
     
  3. Joel Cairo

    Joel Cairo Video Gort Staff

    Location:
    Portland, Oregon
    According to the Sweetvinyl website, they're not due to go into production until next month, just like the SC-1 Plus models.

    - Kevin
     
    Stereolove likes this.
  4. r.Din

    r.Din Well-Known Member

    Location:
    UK
    Agreed. I'm 100% happy with the sound THROUGH the SC so I just need to find a way to capture that sound. The digital out of the SC-1 Plus direct into a PC seems to be the optimal way to do that.
     
  5. r.Din

    r.Din Well-Known Member

    Location:
    UK
    Indeed. The fact that the SC ADC/DAC path sounds transparent to the source proves that.

    My SC1 recording chain is more convoluted than it should be, going through 2 ADC and 2 DAC before capture. With the SC1-Plus it will be just ADC direct to PC.
     
  6. jon9091

    jon9091 Master Of Reality

    Location:
    Midwest
    Just FYI, I think I found where on the app it shows what version you are currently running. In the pull down menu in the upper right corner under "About"...the very first line should be the version number that is running. This shows I just got updated to 2.o-1016, as I was on 1.73 a few days ago.

    [​IMG]
     
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  7. frans callebaut

    frans callebaut Active Member

    Location:
    aalst belgium
    you live in the uk. where have you ordered it ?
     
  8. r.Din

    r.Din Well-Known Member

    Location:
    UK
    Through the Indigogo campaign, with SweetVinyl's cooperation.
     
  9. 926am

    926am Forum Resident

    Location:
    rochester, ny
    Still waiting for my sc-1 to
    I'm still running the 1.74 software with my sc1. According to Dan they should all be updated by the first week in December. So hopefully soon...
     
    jon9091 likes this.
  10. vinyldoneright

    vinyldoneright "THE" Maestro

    Location:
    Ca
    Dont hold your breath..I had a message starting 10 days ago that I was going to get an update..10 days passed then I got this...

    An update is currently expected at 12 days from now.

    You are running SugarCube 2.0-966-gd2a3e7da-20191006-0520-prod+sc2beta

    I have no idea why it would take 2 weeks to update a minimum of devices to a new firmware release, unless they are running over dial-up. Very frustrating to have to wait when you were one of the early folks who took the risk getting one of these
     
  11. Ben Adams

    Ben Adams Forum Resident

    Location:
    Phoenix, AZ, USA
    Indeed, and I was chewing nails waiting for the update to hit my SC-1 - but they did explain how their updates roll out a page or two ago. It seems odd, but at least there's an explanation.
     
  12. SweetVinyl

    SweetVinyl Well-Known Member

    Location:
    Mountain View, CA
    It actually has to do with being cautious to catch bugs on rollouts - we have hundred of SC-2s in the field and close to 1,000 now of total SugarCube units by early next year. The algorithm is slower at first and faster at the end - and already it has helped us find things we could not in our own testing and than we push a new update that restarts the process - overall it is a software best practice so you don't have forklift style upgrades and every suffering if there is an unforeseen issue not exposed in our own testing.

    We did add the ability to know when you are in line - we thought that would be helpful to know when it will hit a particular unit.
     
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  13. vinyldoneright

    vinyldoneright "THE" Maestro

    Location:
    Ca
    Yeah knowing when you are in line for an upgrade is great until it gets to the day of the upgrade that the initial notification told you to wait for and it says you now have 13 more days to wait. The plight of the forgotten SC-2 owner
     
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  14. Mintsauce

    Mintsauce Forum Resident

    Location:
    Hertfordshire UK
    He’s just told you that they caught bugs in the initial batch, would you prefer to have a new buggy version or an older stable one? They’re just a small team, give them a break.
     
  15. SweetVinyl

    SweetVinyl Well-Known Member

    Location:
    Mountain View, CA
    Right - letting you know when the update is projected is based on it working during the rollout - and not a promise that you will get a version with a bug that was fixed if we can fix it. In the end we are doing the best we can to handle all the users demands and requests - but we can't keep everyone happy all the time - and I think one would be happier to know that software is being upgraded and worked on rather than not at all, and that it is in line for an upgrade - rather than no idea what the schedule it is - even if that changes.
     
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  16. vinyldoneright

    vinyldoneright "THE" Maestro

    Location:
    Ca
    I would actually prefer to be told via

    I would prefer to have the ability once an update is available to apply it with the option to rollback if there is an issue..now THAT is software best practice.
     
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  17. vinyldoneright

    vinyldoneright "THE" Maestro

    Location:
    Ca
    Look I love the product, it is the greatest thing to come along for needledrops ever, was it disconcerting to not get an email, an update anything telling me that that model I bought in beta and never got out of beta was being discontinued, yes it was. Heck I dont even care about the tagging functionality but when you tease a significant update to the click processing detection functionality then yes I would hope that those that have been in perpetual beta would be first in line to reap the benefits of the update.
     
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  18. marblesmike

    marblesmike Forum Resident

    Location:
    Philadelphia, PA
    After dealing with Fedex being incompetent, I finally have my SC-1 Mini.

    I'm playing The Blue Nile's Walk Across The Rooftops and Hats now. I'd say these copies are VG+ with come noise during quiet passages. At a repair setting of 1 I'm getting virtually click-free playback. No discernable difference with the bypass function on to my ears via speakers. I'm very impressed.

    In case anyone is interested, out of the box this looks to be running version 2.0-751-g4b91213-20190506-1941-beta+dev.

    I'm wondering when this will get a newer version or if this this the newest FW for the Mini.
     
    Mintsauce and Ben Adams like this.
  19. Joel Cairo

    Joel Cairo Video Gort Staff

    Location:
    Portland, Oregon
    I think Dan had mentioned before that the new units were shipping with the newest software/firmware...

    - Kevin
     
  20. marblesmike

    marblesmike Forum Resident

    Location:
    Philadelphia, PA
    Only reason I ask is because it looks like the firmware on mine is from May, so I wasn't sure if there were any newer versions.
     
  21. keiron99

    keiron99 Forum Resident

    Location:
    Stockport, UK
    How do you find that out?
     
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  22. Dane Argentini

    Dane Argentini Well-Known Member

    Location:
    Texas
    Holding the Bypass button will bring up the firmware version number.
     
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  23. marblesmike

    marblesmike Forum Resident

    Location:
    Philadelphia, PA
    Yup--looks to be the same fw version as seen in the About section in the Android app.
     
  24. keiron99

    keiron99 Forum Resident

    Location:
    Stockport, UK
    Thanks but that doesn't tell you when you are due for an upgrade.
     
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  25. SamtheMan

    SamtheMan Forum Resident

    Location:
    London, UK
    If you look on your Web GUI on a PC/laptop or else on the phone app - Click on Support then Updates - It should tell you there.
     
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