What the Hell is Going On With Discogs?

Discussion in 'Marketplace Discussions' started by tomd, Oct 10, 2020.

  1. tomd

    tomd Senior Member Thread Starter

    Location:
    Brighton,Colorado
    Went the Discogs site today.A recent purchase is completely erased from my purchase order history! Went back a couple of hours later and it shows a few of my recent purchases (I ONLY buy don’t sell on there).That same transaction is missing.I try to look up my entire past history of orders and it takes me to page to add all my PayPal info.WTF?
     
  2. Aftermath

    Aftermath Senior Member

    Temporary glitch in the system? My purchase history info. doesn't seem to be affected
     
  3. Could be a bug. Usually, orders from one or two months back will be deleted automatically.
    Maybe, just in case, better check your browser/computer if you didn't receive some malware.
     
  4. Rosskolnikov

    Rosskolnikov Designated Cloud Yeller

    1) Did you receive the purchase yet? If not . . . I hope you do.

    2) If you DID already receive the purchase . . . oh, the humanity!
     
  5. Mirror Image

    Mirror Image John Zorn (1953 -)

    Couldn’t you just send Discogs customer service a message instead of creating an entire topic about your dissatisfaction about something happening on their site?
     
  6. tomd

    tomd Senior Member Thread Starter

    Location:
    Brighton,Colorado
    Now my history is back (but missing that one recent purchase ).I searched their website AND did a google search there seems to be NO working email or email link so I can ask them why that one purchase was completely erased.Does anyone here know how to contact them DIRECTLY ?
     
  7. tomd

    tomd Senior Member Thread Starter

    Location:
    Brighton,Colorado
    NO working email my friend,hence my thread started here.
     
  8. Danby Delight

    Danby Delight Forum Resident

    Location:
    Boston
    Because...the Discogs customer service team monitors the SHMF?

    I rarely use this emoji, but... o_O
     
    LivingForever likes this.
  9. Mirror Image

    Mirror Image John Zorn (1953 -)

  10. GregM

    GregM Ready to cross that fine line

    Location:
    Daddyland, CA
    Having a working email these days is almost as important as having a home address and certainly more important than purchase history at discogs. That should be your top priority.
     
  11. tomd

    tomd Senior Member Thread Starter

    Location:
    Brighton,Colorado
    My email is working but there seems to be NO way to contact Discogs directly
     
  12. Discogs has its own forum where you can ask this. But I gotta ask, why is this even worth bothering over?
     
    Ray Blend likes this.
  13. Ham Sandwich

    Ham Sandwich Forum Resident

    Location:
    Sherwood, OR, USA
    Dave likes this.
  14. Ham Sandwich

    Ham Sandwich Forum Resident

    Location:
    Sherwood, OR, USA
    Your purchases should be listed here: Discogs Login
    Perhaps the missing purchase(s) got archived?
    Select the "Archived" or "All" option in the dropdown menu to see if those missing purchases are archived.
     
  15. Dave

    Dave Esoteric Audio Research Specialist™

    Location:
    Greater Vancouver
    Did you check your Archived listings in Purchases?
     
  16. tomd

    tomd Senior Member Thread Starter

    Location:
    Brighton,Colorado
    Never mind found a link to submit a ticket to their tech department.Hopefully they will look into this matter
     
  17. deadcoldfish

    deadcoldfish Senior Member

    Location:
    Santa Rosa, CA
  18. greelywinger

    greelywinger That T-Rex Guy

    Location:
    Dayton, Ohio USA
    This would've been my first thought, but don't you have to archive purchases yourself?

    Darryl
     
  19. Dave

    Dave Esoteric Audio Research Specialist™

    Location:
    Greater Vancouver
    I'm not 100% certain on that one Darryl.
     
  20. greelywinger

    greelywinger That T-Rex Guy

    Location:
    Dayton, Ohio USA
    I left feedback for a recent purchase but forgot to archive it. I noticed this the next day (as it was still on my page of current purchases).

    Darryl
     
  21. Dave

    Dave Esoteric Audio Research Specialist™

    Location:
    Greater Vancouver
    Maybe after a certain allotment of time they're automatically archived. Just speculating here.
     
  22. eelkiller

    eelkiller Not one of the first 100 members

    You have to select Archive but it can be done accidentally.
     
    Dave likes this.

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