Henry Kloss Radio

Good Day -

I am looking to get my Henry Kloss Model 88 Fm/Am/CD player radio repaired.
Can anyone suggest a specialist?

 

Did you try contacting customer service at Cambridge Soundworks? Yes I know that they've exchanged hands once or twice since Kloss passed away and the original management team moved on but you never know...

 

My Tivoli still going strong in the kitchen.

 

Second the motion to contact Cambridge Soundworks. They still make the Henry Kloss Model Six speakers I own and love, so it's definitely worth a shot.

 

Sure, contacting CS would a 1st choice - somehow I doubt these guys can repair a 12 year old table radio- I was looking for a true specialist.

 

I bet they have pretty good tech retention since their service operation is centralized. Maybe they'll surprise you.

 

If they still support/work on them at all, they will have the parts, they will have the schematics and will know the alignment and test procedures used to pass them for QC in the first place. (I did some work for CSW many years ago, although the radio was after I left. But the first Soundworks computer speaker system, like the radio, was manufactured in China but tested and packaged here before it was shipped, and ones that fell out were fixed here). Electronic repair of that item is going to be on the circuit board level, anyway - nobody's going to dig down to find the bad cap or whatever went. A general radio repair shop if one exists will have a much harder time.

 

Many Thanks! Henry & R Totale.

 

Hope it works out for you - I love my radio and listen to it every night I make dinner

 

R. Totale-

I took the advice given and contacted CSW earlier this afternoon. CSW replied that the company no longer supports the Model 88 / Model 88CD nor parts/service.
At this time, I will be looking for another Model 88CD replacement. Feel free to contact me should you run across one of these beauties!

 

That's too bad, JA. Hard to believe it's been 15 years since CSW was bought out but I guess they don't deal with anything from Henry's era, and like Advent and others it's just a name. What's wrong with the radio?

 

Love mine!
Same color scheme too.

 

R Totale-

the cd player is not play music (it will spin the disc) and some of the front panel buttons have stopped their function.

 

Bummer, I loved my 88 too... it's my ex's problem now.

 

Doesn't sound promising. When the CD player died in a Bozo Wave Radio a friend of mine has and he didn't want to pay hundreds to fix it I hooked him up with a thrift store standalone player plugged into the Aux input. My 88 without CD player has an Aux but I don't know if the one with built-in CD had one, might be something to consider. Of course if there is an Aux input but the button to switch to it is one that doesn't work, you're still hosed With those membrane switches and the all-in-one-chip brain in a radio like this there's really no way to fix it if a part is bad and you can't get it, sadly. The luckiest you can get is if the parts actually all work and there's just some bad solder connections or dirty internal ribbon cables connecting one board to another. Possible to fix, but I don't know who does it.

 

Agreed,

could be a bad or dirty connection. The individual whom owned it previously did have the radio in his workshop / garage to provide tunes while he worked on other hobbies.

The radio powers up & down, so I feel confident, that it is not a power supply/connection problem.

 

Model 21

I have an old KLH Model 21 from 1967 that still works. I have a full set of schematics and tuning guide for it as well. Anyone know of a place in the metro Washington, DC area that could do a "tune-up" on one of these?

Scott

 

Hopefully it's something simple. Sometimes those rubberized touch keys get dirty beneath and resistance makes them inoperable. Good luck.

 

Right On Henry.

 

I've had a model 88 for many years and really love it. I have it plugged into my main system and it sounds fantastic; tuner section seems pretty decent just using a simple dipole taped to the wall. Sorry to hear the op is having trouble.

 

I will find a technician to look her over and see if she is salvagable.

 

Hello everyone. This is my first post on these forums. I have 2 Model 88 CD radios. I love them but, like the opening post here, the CD player skips or doesn't recognize that the CD's are even loaded. This is a great radio but the CD player is the weak link in terms of engineering. I have had mine for 15 years and use them every day. Before, when the radios would break, I would send them into CSW to get them fixed. At first they would just send me new radios but I learned that this was a mistake as they too would stop working shortly. I then asked CSW repair mine (not replace them) but within the last couple of years they are acting up again. Has anyone found a reliable repair specialist who will work on these radios? I would hate to give mine up. Thank you.

 

Suggestion: Find a HAM operator and maybe they could help locating a repair source. I'm in Houston and the past president of the HAM operators (retired signalman)
does an excellent job fixin' my tired radios.. take him out to lunch since good tech's are few and far between.

 

My 88 doesn't have built-in CD, but it does have an AUX input. Does yours? Have you considered just getting a $20 walkman-type CD player and plugging it in? Because I'm pretty sure the built-in transport wasn't of significantly better quality than that.

 

Thank you so much for your reply and for the suggestion. What is a "HAM" operator? If you know of one, I have no problem sending my radios to Houston to get fixed. This would be a new take on the old saying, "Houston? We have a problem". : )

Also, the above suggestion of hooking up a CD player to the aux input would work, of course, but it is hardly optimal. I would rather just trash them and get a new sound system. It is sad, I love my little Model88CD Radios. They remind me of the train that could.